Consumer Sales Specialist

3 weeks ago


Plymouth, United Kingdom Wildanet Ltd Full time

**Wildanet is a thriving and growing internet provider bringing superfast and super-reliable service to homes and businesses throughout the region. Our aim is to attract, develop and retain colleagues with a unique combination of local knowledge and technical expertise who put the customer at the heart of the business.**

**_
Wildanet, building careers from the Southwest to anywhere._**

**Job Title**:Consumer Sales Specialist

**Benefits**: Company Pension/ Employee Assistance Programme for you and your family/ Onsite Free Parking/ Eyecare Vouchers/ Flexible working/ Hybrid working (minimum of 2 days in the office) / Bespoke Training & Development Plan/ Spontaneous Awards/ Enhanced Sick, Family leave and Statutory Leave/ Flu Jabs/ Employee Share Options/ Death in Service Benefit/ Paid leave for charity support/ Complimentary tea and coffee in the office/ Attractive holiday package/ Free Broadband (after probation has been passed).

**Location**:Devon. Head office is based in Liskeard, Cornwall - so occasional attendance will be required here for meetings.

**Salary**:£25,000 - £40,000 DOE per annum, plus commission & car allowance

**Role Purpose**:The primary purpose of the **Consumer Sales Specialist is to secure the company’s growth through selling Wildanet’s internet service and associated products to individuals, Micro SME businesses, and Communities.
**Main Responsibilities**:The **_Consumer Sales Specialist _**is responsible for contributing to the wider teams objectives and delivering their individual sales quota, this will include being responsible for negotiating sales, costs, installation dates and specifications with customers.
**Key Activities**:
While duties and responsibilities will vary, they typically include:

- Listening to customer requirements and present appropriately to make a sale
- Cold calling to arrange meetings with potential customers to prospect for new business
- Supporting the activity and development of the inside sales team
- Acting as a contact between a company and its existing and potential markets
- Negotiating the terms of an agreement and close sales
- Gathering market and customer information
- Managing potential customer objections
- Advising on forthcoming product developments and discuss special promotions
- Creating detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer
- Making accurate, rapid cost calculations and providing customers with quotations.
- Negotiating on price, costs, delivery and specifications with buyers and managers
- Recording sales and order information, maintaining the integrity of the BOS
- Representing the company at trade exhibitions, events and demonstrations
- Feeding future buying trends back to the product development team
- Managing your own sales performance, aiming to meet or exceed targets
- Attending team meetings and share best practice with colleagues.
- Delivering high level presentations to potential customers or communities.

**Essential Person Specification**

**Knowledge**
- Good understanding of Microsoft Office IT packages
- Good understanding of internet service provision and associated products
- In depth understanding of the importance of delivering exceptional customer service

**Skills/Attributes**
- The ability and desire to sell
- Excellent communication skills
- A positive, confident and determined approach
- Resilience and the ability to cope with rejection
- A high degree of self-motivation and ambition
- The skills to work both independently and as part of a team
- The capability to flourish in a competitive environment
- Good level of numeracy

**Experience**
- Minimum 3 years’ experience in a sales/target driven environment

**Qualifications**
- Good level of general education in Maths and English
- Marketing/sales training / IT/computing qualification / Social media training is an advantage
- Driving Licence essential

**Circumstances**
- 37.5 hours per week. Usual working hours will be 9am-5pm.
- This role will involve some travel throughout Devon
- This role may require some evening/weekend working occasionally, including overnight stays
- Professional dress code applies


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