Library Customer Service Assistant
4 days ago
We are recruiting on behalf of our client, who is looking to recruit a Library Customer Service Assistant to deliver an efficient customer-focused front line library, information and ICT service, assisting customers of all ages and backgrounds to make fullused of the library resources and facilities.
Duties of the role include:
- Providing a welcoming/efficient customer service in a frontline environment
- Assisting customers with the full range of resources/services, responding proactively to enquiries
- Actively promoting resources and services to customers including participation in engagement and promotional activities
- Operating a computerised Library management system, undertaking all duties associated with supporting customers with self-service technology
- Setting up and participating in events/activities as required, e.g., delivery of a storytime or a digital drop-in session
- Processing payments and dealing with enquiries connected to item sales, reservations, fines, and activity charges
- Shelving resources, including loading and pushing of trolleys
- Carrying out routine stock maintenance
- Undertaking administrative duties, including the collection of statistical information
- Liaising with other staff and supervisors, ensuring workflow is maintained
- Ensuring the physical security of the building, including locking up and correct use of council equipment that is used in connection with work performed
- Ensuring that confidentiality of customer records is maintained at all times
- Contributing to special projects and other duties/activities commensurate with the grade
This position is a temporary contract of 3 months, working full time Monday-Friday, paying £9.60ph.
-
Library Customer Service Assistant
3 days ago
Solihull, United Kingdom Seven Resourcing Full timeSeven Resourcing is working with Solihull Metropolitan Borough Council to recruit a Library Customer Service Assistant for their Knowle Library service. £10.90ph PAYE. Initial 3 month contract with the possibility of extending. Must have UK experience, this role WILL NOT accept anyone that needs a visa to work. **Job Purpose**: To deliver an efficient...
-
Library Customer Service Assistant
1 week ago
Solihull, United Kingdom Lynx Employment Services Ltd Full timeWe are recruiting on behalf of our client, who is looking to recruit a Library Customer Service Assistant to deliver an efficient customer-focused front line library, information and ICT service, assisting customers of all ages and backgrounds to make full used of the library resources and facilities. Duties of the role include: - Providing a...
-
Customer Service Assistant
7 months ago
Solihull, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Solihull, B90 1JS **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Upto£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
6 months ago
Solihull, United Kingdom Petrolux Retail Ltd Full timeCustomer Service Assistant FULL TIME/PART TIME/WEEKEND/DAY/NIGHT positions available **Please read before Apply**: Competitive wages Starting Wage £11.50 - 12.50per hour, can be higher depending on experience YOU MUST BE OVER 18 YEARS TO APPLY FOR THE POSITIONS. IMMEDIATE START AVAILABLE FOR THE RIGHT PERSON, Person need to be flexible, you have to...
-
Customer Service Support Assistant
2 days ago
Metropolitan Borough of Solihull, United Kingdom Confederation of Service Charities Full timeAbout the role\We are a charity providing loving, compassionate care to veterans and their partners living with disability or dementia.\We are looking for a positive, caring and confident individual to join us as our new Customer Service Support Assistant.\\Providing information and assistance to residents, families and visitors regarding the Home's services...
-
Customer Service Advisor
2 months ago
Solihull, United Kingdom CV-Library Full timeCustomer Service Advisor Solihull, West Midlands £23,800 - £24,500 Depending on experience + Excellent benefits Full time - 40 hours 08.30 - 5.30 Mon- Fri + 1 Sat in 3 (day in lieu) We are seeking a very positive "can do" Customer Service professional to join the Head Office of a Nationwide, family run, forward thinking and very successful...
-
Customer Service Administrator
5 days ago
Solihull, United Kingdom CV-Library Full timeAdministrator/ Sales Order processing Shirley, Solihull Immediate start – Temporary 12 month contract Full Time 8.30am – 5pm (one hour lunch) £12.30 - £12.56 per hour dep on exp + parking We are currently seeking an Administrator/Sales Order Processor with strong attention to detail to manage Customer Orders. Our client is a...
-
Customer Service Assistant
4 days ago
Solihull, United Kingdom Coventry Building Society Full timeAbout The Role Our friendly team in Solihull are looking for a customer focused, helpful person who loves providing excellent service, to join them. Working in the heart of the community our team are key in understanding what’s important to our diverse range of customers andcreate a sense of belonging for everyone. It’s a team orientated, supportive...
-
Customer Service Specialist
3 months ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Solihull, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service...
-
Customer Service Assistant
4 weeks ago
Solihull, United Kingdom CV-Library Full time19 hours per week Maternity Cover This crucial role offers a first point of contact for customers and students at Solihull College & University Centre’s Blossomfield Campus. In addition to providing a general reception service, you will perform administrative duties as required. A commitment to providing a welcoming environment to our customers and...
-
Customer Service Assistant
2 days ago
Solihull, United Kingdom Johnson Controls Full timeJob Overview:We are seeking a motivated and detail-oriented Pricing and Operations Associate to support our sales and operations teams in preparing and managing quotes. In this entry-level role, you will work closely with experienced team members to ensure accurate and timely quotes for our customers while learning the fundamentals of pricing and customer...
-
Customer Service Associate
2 weeks ago
Solihull, Solihull, United Kingdom beBee Professionals Full time £20,000 - £30,000About the RoleWe are seeking a Sales Assistant to join our retail team in Solihull, United Kingdom. In this role, you will play a key part in delivering exceptional customer service and supporting the store's day-to-day operations.Job DescriptionYour main responsibilities will include:Greeting and assisting customers with product selection.Providing product...
-
Assistant Shop Manager
23 hours ago
Metropolitan Borough of Solihull, United Kingdom The Air Ambulance Service Limited Full timeAs an Assistant Store Manager at The Air Ambulance Service Limited, you will play a key role in driving sales growth and improving customer satisfaction.Job DescriptionResponsible for assisting the Shop Manager in overseeing the daily operations of the storeManages stock levels, ensures accurate pricing, and maintains a clean and well-organised store...
-
Customer Service/admin Assistant
15 hours ago
Solihull, United Kingdom Urban Body Full time**Urban Body needs a Superstar Customer Service / Admin Assistant** **Does multitasking come easy to you?** **Is communication one of your top skills?** **Are you genuinely good natured?** **Would you love to work with our fantastic, friendly, supportive team, who love to have fun?** **If this sounds like you...APPLY NOW!** **Urban Body needs a Front...
-
Carer/personal Assistant
7 months ago
Solihull, United Kingdom Private customer Full timePart time carer / driver for 30yr old lady with Downs Syndrome and autism to enable her to engage with day care provision and visit local attractions. Must be reliable and trustworthy, strong willed but friendly. Own car a must. Typical times / days - Tuesday & Thursday 09:00 - 15:30 **Job Type**: Part-time **Salary**: £13.00 per hour Day range: -...
-
Customer Service Advisor
7 months ago
Solihull, United Kingdom Bridge of Hope Full time** Job Title; **Customer Service Advisor **Start Date; **ASAP **Duration; **12 months **Job Type; **Contract, possibility to go permanent **Location**:Solihull, hybrid working once training is completed **Pay Rate; **£13.90 **Working Hours**:Monday to Friday 9-5 **Role Overview**: Your primary responsibility will be to assist with the rollout of...
-
Customer Service Planner
7 months ago
Solihull, United Kingdom Johnson Controls International Full time**Company Overview**: Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate decision-making across the enterprise. We bridge gaps within retail enterprises to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our mission is to protect assets and people, ensuring a safe...
-
Customer Service Coordinator
7 months ago
Solihull, United Kingdom Johnson Controls International Full time**Company Overview**: Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate decision-making across the enterprise. We bridge gaps within retail enterprises to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our mission is to protect assets and people, ensuring a safe...
-
Customer Service
5 days ago
Solihull, United Kingdom Pertemps Network Group Full time**Job Description**: **Customer Service and Sales** **Customer Service and Sales Key Accountabilities**: - Pro-active and reactive customer service and sales calls- Sales and up selling- Supporting external Sales team, trainers and engineers- Diary Management for Sales team, trainers and engineers- Maintaining the CRM to a high degree of accuracy- Process...
-
Customer Service Advisor
6 days ago
Solihull, United Kingdom Page Personnel Full timeFriendly and fast paced working environment - Modern Working Environment **About Our Client**: My client is based in Solihull who provides excellent experience for insurers and customers. They pride themselves through their experienced team and award-winning technology to ensure the most challenging of situations are met. As a Customer Service Advisor you...