Customer Service Assistant

4 months ago


Solihull, United Kingdom Petrolux Retail Ltd Full time

Customer Service Assistant

FULL TIME/PART TIME/WEEKEND/DAY/NIGHT positions available

**Please read before Apply**:
Competitive wages

Starting Wage £11.50 - 12.50per hour, can be higher depending on experience

YOU MUST BE OVER 18 YEARS TO APPLY FOR THE POSITIONS.

IMMEDIATE START AVAILABLE FOR THE RIGHT PERSON, Person need to be flexible, you have to work evenings and weekends.

We are seeking a motivated/reliable/flexible, energetic and someone passionate about their work.

We offer competitive wage and benefits with opportunities for career growth within our organization. Opportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.

Duties includes but not limited to:
Cash handling, till system, serving customers, receiving & checking deliveries, stocking and general cleaning and day to day business needs.

As a Customer Service Assistant, you’ll be responsible for completing daily safety walks & checks, making sure forecourt safe and consumables available all the time for our customers as well as ensure the safe running of the business.

Training will be provided to the right person.

Responsibilities include, but are not limited to:

- Wherever you are, we put our customers first with excellent service and a welcoming atmosphere - we work as a team to maximise sales and deliver a great customer experience.
- A passion for delivering great customer service, greeting customers with a smile and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great customer service.
- Serving customers on till, ensuring they receive an easy, seamless and personalised experience.
- Manually condensing stock and handling products with care to maintain product quality.
- Following company policies and adhering to health and safety guidelines.
- Being knowledgeable about the products and services in store and helping customers by giving great natural service.
- Replenishing stock during your shift
- At times, you may be required to accept deliveries into the store.
- Work well within a team and communicate effectively and openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Time keeping, Be at work before your shift start time, to give yourself time to relax and complete your pre shift checks, make sure arrive at work well presented and ready to be a brand ambassador.

If you feel you got what it takes, then please apply.

**Job Types**: Full-time, Part-time, Permanent, Temp to perm

**Salary**: £11.50-£12.50 per hour

Expected hours: 16 - 40 per week

**Benefits**:

- Company events
- Free parking
- On-site parking
- Relocation assistance
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

Reference ID: PRL-CSC02



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