Orthotics Admin Assistant

3 weeks ago


Durham, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

To provide an efficient customer service, welcoming visitors to the department.Dealing with a diverse range of enquiries from patients, other health professionals, external agencies, and members of the general public, in person or by telephone in a pleasant and helpful manner To be able to plan, organise and evaluate own administration workload taking into account the priority needs of the service. To be able to plan and carry out work with colleagues as necessary Management of patient appointments via telephone or face to face contacts or byletter Prepare Clinics Accepting deliveries and dealing accordingly Be ableto cope with frequent interruptions and change at very short notice to planned workload or place of work To be able to work within a team environment attend and contribute to team meetings. To effectively use a variety of verbal communication skills to manage sensitive and difficult situations Ability to change hospital location at short notice in event of sickness andholidays



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