Reception / Administration

2 weeks ago


Durham, United Kingdom Southdene Medical Centre Full time

We are looking to appoint a part-time receptionists/administrator to join our small busy GP practice who will be the first point of contact for patients, contractors, and visitors as well as carrying out general reception / admin tasks. Hours required are 2pm till 6pm each day You will be responsible for the general administrative and reception duties within the Practice and work with our established processes, policies and procedures to provide a comprehensive high quality service and deal efficiently and courteously with patient enquiries. You will need excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.


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