Administrative Assistant

3 weeks ago


New Alresford, United Kingdom Cold Control Services Ltd Full time

**Description**

We are looking for a reliable, flexible, keen & enthusiastic member of staff to join our multi-award winning, Service team.

**Job Purpose**

To be responsible for assisting with delivering first class service to our clients, raising jobs, preparing quotations and ordering parts.

**Main Responsibilities**
- Provide full and regular updates to customers with regards to the allocation of work to an engineer and ETA to site as well as general updates on the progression of their issue.
- Answer calls from engineers to the control team and handle accordingly.
- Answer customer service calls.
- Ensure engineers are kept fully informed of their allocated works and any changes.

**Experience**
- Data/IT knowledge
- Excellent telephone manner
- Customer service experience

Hours: Mon-Fri 8.30am until 5.30pm, with one hour lunchbreak.

**Benefits**:

- Bonus scheme

**Job Types**: Full-time, Permanent

**Salary**: £16,000.00-£23,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Reference ID: Admin.Assistant



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