Receptionist/administration Customer Service Advisor

3 weeks ago


Huddersfield, United Kingdom Five Star Full time

**Location**: Huddersfield, West Yorkshire

Reception administration experience is required for this role.

Must be IT competent. Previous Telephone experience is also required.

‪‪Job Summary/Purpose:
Looking to expand the team and place a third service advisor behind a busy reception team. ‪‪The purpose of this role is to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company. Full training provided.

‪‪Key Activities/Duties
- ‪‪To receive inbound service phone calls from customers
- ‪‪To allocate work to individual Technicians
- ‪‪Data inputting and scanning
- ‪‪To ensure that all bookings are accurately completed and all the relevant data is included each and every time
- Maintaining accurate accounts

‪‪Person Specification:
‪‪Experienced in administration. Highly focused, very confident, with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with customers. Having an enthusiastic and positive attitude. Ideally come from a proven Customer Service background and hold a full UK/EU drivers license.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift
- Overtime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Huddersfield, HD1 4RN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 5 years (required)

Work Location: In person

Reference ID: March 2023 Service Advisor



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