Customer Service Advisor

2 weeks ago


Huddersfield, United Kingdom iQ Student Accomodation Full time

**Customer Service Advisor**

**Who are we?**

With headquarters in central London and Manchester, we're the largest owner and operator of student accommodation in the capital with 76 sites in 27 cities. Our vision is to build a world class business, reimagining the student accommodation experience and delivering the best year yet to our customers. Following an ongoing investment by Blackstone - one of the world's largest real estate investment firms, we have exciting long term growth plans

**What you can expect as our Customer service advisor**

As part of our Operations team, you'll play a key role in making sure the students who stay with us feel at home. You'll be talking to future and current students about how awesome staying with us is, while making sure our current residents have their best year yet
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests
- Carrying out sales and leasing activities including viewings
- Ensuring compliance in line with health and safety standards
- Handling and resolving customer complaints with a patient and understanding approach
- Chase outstanding rent arrears following rent collection procedures
- Creating exceptional experiences for our students through organising events

**Salary**:£22,500-22,900**

**Hours: 40 hrs**

**12 Month FTC**

**Are you?**
- An individual with an outgoing and friendly nature
- A team player who enjoys making people feel at home
- Keen to gain experience in relationship building and sales
- Someone with experience in customer service

**We have a flex working policy and commit to open and transparent discussions on any flex working requests**

**Everyone's welcome at iQ, whoever they are, wherever their background and we encourage and celebrate you to #BeYou. That's why we're committed to creating a truly inclusive culture at iQ.**

**We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, colour, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status.



  • Huddersfield, United Kingdom TRCGroup Full time

    **Previous Insurance work OR Mechanical experience would be preferable** - A Customer Service Advisor is responsible for converting all accident assistance related enquiries into repair opportunities and subsequently deploying to the most suitable repairer and/or mobility provider in accordance with business and client requirements and SLAs. - It is also the...


  • Huddersfield, United Kingdom Manpower UK Ltd Full time

    Manpower are partnering with our prestigious client to find their customer service advisor in Huddersfield.This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided.We are looking for individuals who have a can do attitude and are willing...


  • Huddersfield, United Kingdom Manpower UK Ltd Full time

    Manpower are partnering with our prestigious client to find their customer service advisor in Huddersfield.This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries.Training will be provided.We are looking for individuals who have a can do attitude and are willing...


  • Huddersfield, United Kingdom Kirklees Council Full time

    **Organisations** - Fusion Housing **Hours** - 37 **Number of Jobs** - 1 **Location(s)** - Huddersfield and surrounding areas **Position type** - Permanent **Salary** **Kirklees Council are advertising this role on behalf of Fusion Housing.** **FUSION HOUSING** works across Kirklees, Calderdale and Wakefield districts of West Yorkshire providing help...


  • Huddersfield, United Kingdom TRCGroup Full time

    **Previous Insurance work OR Mechanical experience would be preferable**: - A Customer Service Advisor is responsible for converting all accident assistance related enquiries into repair opportunities and subsequently deploying to the most suitable repairer and/or mobility provider in accordance with business and client requirements and SLAs. - It is also...


  • Huddersfield, United Kingdom The Talent Crowd Full time

    **Customer Service and Sales Advisor Huddersfield - Office Based £22,000 Do you thrive in a fast-paced Customer Service and/or Sales environment? Do you have Call Centre experience? Answered, yes? Then this may be the role for you.**The key responsibilities include**: - Answering and actioning all accident assistance enquiries. - Selling the features and...


  • Huddersfield, United Kingdom The Recruitment Co Full time

    **Customer Service Advisor (6 month temporary assignment)** **Fully Remote** **35 hours per week** **£11.81 per hour** **Start Date: 16.01.23** The Recruitment Co are currently recruiting for a well known Financial Services Company. We're keen to speak with experienced customer service advisors that have experience of end to end query resolution, however...


  • Huddersfield, United Kingdom Alton Cars Group Full time

    Alton Cars Ltd, one of the UK’s largest independent Group of Accident Repair Centres, with a network of 17 sites located across Yorkshire, Derbyshire, Nottinghamshire, Humberside, and Merseyside with a projected turnover of £60m for 2023 and employing over 440 staff, are looking for a Customer Service Advisor for our Huddersfield Site. Alton Cars Ltd is...


  • Huddersfield, West Yorkshire, United Kingdom CLD Recruitment Full time

    Customer Service Advisor Huddersfield £20,500 + DOE My Client are a well known Law Firm are looking for some Customer Service Advisors to join their Family feel team. The main purpose of this role is to provide an amazing customer experience from the start of the customers journey through to putting them in touch with the solicitors. This role would suit...


  • Huddersfield, United Kingdom TRCGroup Full time

    A Customer Service Advisor (FNOL Team) is responsible for ensuring repair instructions are deployed to the most suitable repairer, in accordance with customer SLAs. They are also responsible for ensuring that all systems are updated and maintained efficiently. All Customer Service Advisors are responsible for delivering excellent customer service at all...

  • Service Advisor

    35 minutes ago


    Huddersfield, United Kingdom Vertu Motors Full time

    **About us** Vertu Volkswagen Huddersfield are recruiting! We are looking for an experienced Service Advisor to join our growing team. We are offering a basic salary of £26,500 with an OTE of £29,000 plus company benefits! **About the Role** The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that...


  • Huddersfield, United Kingdom TRCGroup Full time

    A Customer Service Advisor (Repair Progression Team) is responsible for proactive claim handling to ensure all deployed repairs are progressed effectively, promptly, and efficiently through the repair claim life cycle to completion. A Customer Service Advisor (Repair Progression Team) is also responsible for ensuring that all systems are updated and...


  • Huddersfield, United Kingdom Fusion Housing Full time

    **JOB REFERENCE 2023/06**Fusion Housing works across Kirklees, Calderdale and Wakefield districts of West Yorkshire providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision **Location: Huddersfield (Pearl House)** **Hours: Full Time...

  • Service Advisor

    5 days ago


    Huddersfield, United Kingdom Vertu Motors Full time

    **Vertu Motors Volkswagen Huddersfield** Here at Vertu Motors Volkswagen Huddersfield, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary...

  • Service Advisor

    3 days ago


    Huddersfield, United Kingdom Vertu Motors Full time

    **Vertu Volkswagen Huddersfield** Here at Vertu Volkswagen Huddersfield, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary plus company...


  • Huddersfield, West Yorkshire, United Kingdom Manpower Group (UK) Full time

    Manpower are partnering with our prestigious client to find their customer service advisor in Huddersfield. This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided. We are looking for individuals who have a can do attitude and are...

  • Customer Service

    2 weeks ago


    Huddersfield, United Kingdom Search Consultancy Full time

    Temp Customer Service - Huddersfield £10.13 per hour Are you looking to start a career in customer service? If you said yes, then this is the perfect job for you! We're looking for Customer Service Advisors for one of our well-known clients in Huddersfield. You don't need any call centre experience, just a great telephone manner, confidence and a...


  • Huddersfield, United Kingdom TRCGroup Full time

    **Previous Insurance work OR Customer service advisor experience is essential** **Position Overview**: - A Customer Service Advisor is responsible for converting all accident assistance related enquiries into repair opportunities and subsequently deploying to the most suitable repairer and/or mobility provider in accordance with business and client...


  • Huddersfield, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Huddersfield - £31,000 OTE** Mon - Fri, 1 in 3 Saturdays Experienced Service Advisor Prestige Franchise Dealership £35,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional...


  • Huddersfield, United Kingdom Speedy Hire PLC Full time

    Job Introduction **Customer Advisor - Part Time - 15 hours per week - £9.50** **per hour, rising to £9.80 after 6 months.** Come and join the Speedy Retail Team at our concession store based within B&Q. As a **Customer Advisor** you will provide excellent customer service to all of our customers hiring a variety of DIY and construction products, on hand...