Customer Service and Sales Advisor

3 weeks ago


Huddersfield, United Kingdom The Talent Crowd Full time

**Customer Service and Sales Advisor
Huddersfield - Office Based
£22,000
Do you thrive in a fast-paced Customer Service and/or Sales environment?
Do you have Call Centre experience?
Answered, yes? Then this may be the role for you.**The key responsibilities include**:

- Answering and actioning all accident assistance enquiries.
- Selling the features and benefits of accident assistance programmes to customers.
- Identifying and converting opportunities to sell repair services to ensure repair opportunities are maximised
- Ensuring all accident management claims are managed efficiently and effectively to completion.
- Adherence to companies Customer Service Advisor best practice guidance.
- Delivering excellent customer service and satisfaction at all times.

**Knowledge, Skills, and Abilities**:

- Selling skills with the ability to promote the benefits of a services
- Excellent telephone and communication skills.
- The ability to prioritise and manage your own workload to meet business requirements.
- Experience of working towards deadlines and performance objectives.
- Delivering performance related targets in a telesales environment
- Basic knowledge of Microsoft Office packages.



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