Service Advisor

1 month ago


Huddersfield, United Kingdom Stafflex Office Full time

**Service Advisor**
**Salary**: £22,500 pa
**Hours**: Full Time working hours 42.5 per week
**Location**: Huddersfield, West Yorkshire
**Permanent Role**
The Service Advisor contributes to the retailer's consistent financial performance by maximising service sales whilst managing margin and profitability. This opportunity will be ideal for someone who is up for a challenge and enjoys work within a busy officeenvironment.
**The Key Duties of the Service Advisor**:

- Follow up with customers regarding feedback.
- Resolving possible customer complaints
- Be a central point of contact for customer care and vehicle lifecycle support.
- Introduce the customer to the appropriate technician to discuss the work were helpful.
- Connect personally with customers following service or repairs to ensure total resolution and customer satisfaction.
- Providing accurate and consistent estimates, ensuring the customer is fully aware of costs and timescales.
**The Key Competencies of the Service Advisor**:

- Previous Experience within the automotive / Motor trade industry
- Great attention to detail
- Flexible, proactive, and hard-working
- Thrive in a busy, high-pressure environment.


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