Helpdesk Support

2 weeks ago


Bristol, United Kingdom Bupa Dental Care Full time

**Helpdesk Support - Labs**

**12 Month FTC**

**Full-time, Monday - Friday: 08:00 - 16:00 or 10:00 - 18:00**

**Bristol/Hybrid Working**

**The Role**

The Labs Analysts are also key to rolling out changes in software and policy/procedure changes across labs.**
**Key responsibilities**
- Liaising with dentists over unpaid labs invoices - settling any disputes
- Provide support and training to all external labs on the company labs software
- Setup new users and manage pricing from within the labs software systems
- Log all calls through issue tracking software
- Creating and updating help and process documentation

**Skills**
- Proven working experience in providing telephone support to remote customers
- Strong client-facing and communication skills
- Ability to deal with challenging queries
- Logical thinker
- Good analytical and problem-solving skills
- IT proficient

**Benefits**

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavor). But here’s a snapshot:

- 25 days holiday increasing to 30 days as your length of service increases with the option to buy and sell holiday
- Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
- Industry-leading health benefits including Cash Plans
- Early access to your earned wages
- Cycle to work
- And many more, just ask.


  • It Helpdesk Analyst

    3 days ago


    Bristol, United Kingdom H2R Selection Ltd Full time

    IT Helpdesk Analyst Bath or Bristol £26-28k p.a Our client, a fantastic law firm, has an exciting opportunity for an IT Helpdesk Analyst to join their team! Key skills/ experience: * Experience in a 1st line support role, ideally within professional services, but not essential. * Technical support: IT HelpDesk, asset management (including laptops...

  • Helpdesk Advisor

    4 weeks ago


    Bristol, United Kingdom Pear Tree Recruitment Full time

    **Alarm Receiving and Helpdesk Operator** Permanent Night shifts 4-week training period Shift pattern is currently a rotating 4 shifts on 4 shifts off - 7pm - 7am (including rotational weekends) Or 11pm - 7am - 5 nights a week - including rotational weekends Offering a competitive starting salary of £23000 with opportunities for this to...


  • Bristol, United Kingdom Bouygues Energies & Services Solutions Full time

    Bouygues Energies and Services has an exciting opportunity for a Helpdesk Administrator to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 37.5hrs per week, 5 days out of 7 with a one hour unpaid break. Shift times are 7.5 hours per day between 07:00 and 19:00. **The role**: - To provide a...

  • Helpdesk Operator

    4 weeks ago


    Bristol, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Helpdesk Operator on a full time, permanent basis to support school & commercial projects in the Southwest but based at Blaise High School, Bristol. This role is working 37.5 hours per week. Hours start between 7.30am and 9am and end between 4.30pm and 6pm. **Your mission** Reporting to the...

  • Helpdesk Operator

    4 weeks ago


    Bristol, United Kingdom Royal BAM Group Full time

    BAM FM is recruiting a Helpdesk Operator on a full time, permanent basis to support school & commercial projects in the South West, based at Blaise High School, Bristol. Working 37.5 hours per week between 7.30am and 6.00pm Monday to Friday. **Your mission** Reporting to the Helpdesk Manager, your main responsibilities will be to operate the FM Helpdesk...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. ~ 23 Days holidays + Bank ~ Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. ~ Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. ~ 23 Days holidays + Bank ~ Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. ~ Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from...

  • Helpdesk Coordinator

    1 month ago


    Bristol, United Kingdom Skanska Full time

    **General information**: **City/town**: - Bristol**Job field**: - Other Operations**External closing date**: - Tuesday, April 30, 2024**Type of contract**: - Permanent**ID**: - 3796**Description and requirements**: Skanska Building Services provides complete Facilities Management of schools, colleges, and universities throughout the UK, providing...

  • Helpdesk Coordinator

    3 weeks ago


    Bristol, United Kingdom Skanska UK Plc Full time

    Skanska Building Services provides complete Facilities Management of schools, colleges, and universities throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways. We are looking for a...


  • Bristol, United Kingdom Pertemps Bristol Commercial Full time

    Our established professional service in Bristol are recruiting for a Facilities Support Manager in Bristol. This is a full-time position, working Monday to Friday, offering a competitive basic salary and other benefits including 25 days holiday plus Bank Holidays (increases with service), option to buy additional holidays, pension scheme, cycle to work...

  • Helpdesk Operator

    4 weeks ago


    Bristol, United Kingdom BAM UK & Ireland Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Helpdesk Operator on a full time, permanent basis to support school & commercial projects in the South West but based at Blaise High School, Bristol. **This role is 37.5 hours per week, 52 weeks a year.** **Start between 7.30am and 9am - End between 4.30pm and 6pm - Monday to Friday** In addition...

  • Helpdesk Coordinator

    4 weeks ago


    Brislington, Bristol, United Kingdom Skanska UK Plc Full time

    Skanska Building Services provides complete Facilities Management of schools, colleges, and universities throughout the UK, providing mechanical and electrical engineering support, cleaning, catering and grounds maintenance on a planned and reactive basis, using technological solutions to manage our teams in the most efficient ways. We are looking for a...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm -...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct...


  • Bristol, United Kingdom Moon Executive Search Full time

    Job Description Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. Looking at appoint ASAP Providing 2nd line IT...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. Looking at appoint ASAP Providing 2nd line IT Support direct from...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely.Looking at appoint ASAPProviding 2nd line IT Support direct from clients, as...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely.Looking at appoint ASAPProviding 2nd line IT Support direct from clients, as...


  • Bristol, United Kingdom Moon Executive Search Full time

    Job DescriptionOpportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely.Looking at appoint ASAPProviding 2nd line IT Support direct...


  • Bristol, United Kingdom Moon Executive Search Full time

    Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider.Bristol IT MSPSouthwest Client baseupto £30k23 Days holidays + BankMon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely.Looking at appoint ASAPProviding 2nd line IT Support direct from clients, as...