Helpdesk Administrator

1 month ago


Bristol, United Kingdom Bouygues Energies & Services Solutions Full time

Bouygues Energies and Services has an exciting opportunity for a Helpdesk Administrator to join our Helpdesk team at Southmead Hospital in Bristol. This is a full-time permanent position working 37.5hrs per week, 5 days out of 7 with a one hour unpaid break. Shift times are 7.5 hours per day between 07:00 and 19:00.

**The role**:

- To provide a professional FM Helpdesk service
- To receive calls and enter the details onto the CAFM system to enable the works to be completed
- Contact relevant subcontractor and co-ordinate site visits
- To support the planned maintenance programme by generating jobs and updating the system when work is complete
- Raise Purchase Orders, invoicing, and other ad-hoc administration support to the department
- Working 37.5 hours per week, 7.5 hours per day between 07:00 and 19:00, 5 days out of 7 with a one hour unpaid break

**The person**:

- Must have experience of providing excellent customer service ideally in a helpdesk environment
- Knowledge of a CAFM system desirable - Maximo
- Excellent communication skills, both oral and written
- Able to work as part of a team and autonomously
- Well organised and able to prioritise workload
- Good timekeeper and reliable
- Able to work under pressure and to deadlines

**Our excellent benefits package includes**:

- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme

**Why Bouygues E&S Solutions?**

Bouygues Energies & Services Solutions is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group - a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.

In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.

We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.

**Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.**

**Be Yourself**

Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.



  • Bristol, United Kingdom Masters Facilities Services Full time

    '''Job Summary''' We are seeking a Helpdesk administrator to join our team. As the Helpdesk Administrator, you will be responsible for overseeing the daily operations of our helpdesk. Your role will involve managing and resolving day to day issues, providing excellent customer service, and ensuring the smooth running of your team of...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk AdministratorImmediately RequiredOur client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works within...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk AdministratorImmediately RequiredOur client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works within...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works...


  • Bristol, United Kingdom Thrive Full time

    Are you an Administrator with good customer services skills looking for a new exciting role This Engineering Maintenance company specialise in Mechanical, Electrical and Building Maintenance across the south of England and are recruiting due to continued growth within their business. As Systems Administrator you will work closely with the Helpdesk team to...


  • Bristol, United Kingdom Pareto Facilities Management Full time

    Facilities Helpdesk AdministratorSalary: £24,000Location: Remote (Bristol area)Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Bristol.Responsibilities to include but not limited to:Monitoring the Facilities Helpdesk email and logging jobs;Actively monitoring open jobs including chasing engineers for...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works...


  • Bristol, United Kingdom DK Recruitment Full time €26,000

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works...


  • Bristol, United Kingdom DK Recruitment Full time €26,000

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works...


  • Bristol, United Kingdom DK Recruitment Full time

    Helpdesk Administrator Immediately Required Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department. As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works...


  • Bristol, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Bristol area. Duties of the role include: - Assisting with raising/closing tasks on the CAFM system - Scheduling work on the calendars - Raising orders on Oracle - Liaising with site teams/engineers, increased workload/bulk tasks - Any other relevant duties...


  • Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

    Helpdesk Administrator Required **Your new company** Your new company is an educational organisation based in Brislington. **Your new role** - Assisting with raising and closing tasks on the system in place - Scheduling work on calendars - Raising orders on Oracle - Liaising with internal and external stakeholders **What you'll need to succeed** - Excellent...


  • Bristol, United Kingdom Lynx Employment Services Ltd Full time

    We are recruiting on behalf of our client, who is looking to recruit a Helpdesk Administrator in the Bristol area. Duties of the role include: - Assisting with raising/closing tasks on the CAFM system - Scheduling work on the calendars - Raising orders on Oracle - Liaising with site teams/engineers, increased workload/bulk tasks - Any other relevant duties...


  • Bristol, United Kingdom Shield Services Group Ltd Full time

    Shield Mechanical, Electrical & Facilities services has grown steadily over the past few years and has constantly adapted to meet the demands and changing practises of the sectors we work with. However, some things have never changed and we believe that our success is based upon our original core principle of exceptional customer care. We feel honoured to...


  • Bristol, United Kingdom Bishop Fleming Full time

    We are looking to recruit an 1st Line IT Helpdesk Assistant to join our expanding Innovation and Technology Team. This role will suit applicants who have some experience of working within a 1st Line Technical Support role and is keen to develop their IT knowledge further. You will be responsible for providing remote 1st Line IT Technical Support to a...


  • Bristol, United Kingdom Pareto FM Full time

    We established Pareto Facilities Management to create the most service focused, customer centric, facilities management company in the UK. Facilities Helpdesk Administrator Location : Remote (Bristol area) Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Bristol. Responsibilities to include but not...


  • Bristol, United Kingdom Shield Services Group Ltd Full time

    Shield Services Group has become one of the largest national service providers in the environmental service sector. We have grown steadily over the years and have constantly adapted to meet the demands and changing practices of the sectors we work with. However, some things have never changed and we believe that our success is based upon our original core...

  • Helpdesk Operator

    1 month ago


    Bristol, United Kingdom Royal BAM Group Full time

    **Building a sustainable tomorrow** BAM FM is recruiting a Helpdesk Operator to support school & commercial projects in the South West but based at Blaise High School, Bristol. Working 37.5 hours per week with varying start times between 7.30am - 4.30pm and 9.00am - 6.00pm **Your mission** Reporting to the Helpdesk Manager, your main responsibilities will...

  • Helpdesk Operator

    1 month ago


    Bristol, United Kingdom Royal BAM Group Full time

    BAM FM is recruiting a Helpdesk Operator on a full time, permanent basis to support school & commercial projects in the South West, based at Blaise High School, Bristol. Working 37.5 hours per week between 7.30am and 6.00pm Monday to Friday. **Your mission** Reporting to the Helpdesk Manager, your main responsibilities will be to operate the FM Helpdesk...