Administrator - Facilities Helpdesk Operator

3 weeks ago


Bristol, United Kingdom DK Recruitment Full time

Helpdesk Administrator
Immediately Required
Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.
As a Helpdesk Administrator, you'll play a vital role, ensuring smooth scheduling and coordination of maintenance works within their community. Diary management for remote trades teams, scheduling appointments with tenants in accordance with schedule of rates
* Building strong relationships with engineers and providing timely responses to inquiries.
* Delivering exceptional customer service via phone calls and emails.
* IT literacy, proficiency in Microsoft Office products.
* Experience in social housing and scheduling with NHF SOR codes.
Company pension and employee referral program.
* Opportunities for training and development.
* Company events and staff engagement initiatives.
Full-time, permanent position with no weekend shifts.
Day shift (Monday to Friday).



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