18 Week Validation Facilitator

1 month ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- Outpatients
- **Grade**
- Band 3
- **Contract**
- Secondment: 15 months
- **Hours**
- Full time - 37.5 hours per week (Hours between 08.00-18.00 to be agreed upon appointment.)
- **Job ref**
- 164-5183351**Site**
- Abbeyfields
- **Town**
- Nottingham
- **Salary**
- £21,730 - £23,177 per annum
- **Salary period**
- Yearly
- **Closing**
- 02/05/2023 23:59Job overview

An exciting opportunity has arisen to join the Outpatients team in Ambulatory Care at The Nottingham NHS Treatment Centre based on the Queens Medical Centre campus, playing an important role in the recovery and continued improvement of the Trust's 18 week performance.

We are seeking Pathway Validator to join us on a secondment. The post will work as part of our Outpatients administration team, focusing specifically on outpatient RTT validation amongst other performance reports for a set number of specialities.

Main duties of the job

Using Medway PAS, NotIS, CRIS, ERS, DHR and Qlick Sence internal systems carry out weekly validation of outpatient waiting lists to ensure the Trust’s Patient Access Policy is being adhered to and to ensure that all patient pathway data is accurate.

Investigate issues with pathways and amend Medway PAS to reflect the correct information in terms of pathway identifiers and RTT statuses.

Alert managers within the team of any data found which does not meet national data standards.

Report unresolved discrepancies/problems or potential breaches of national waiting time and other targets to the Service Manager.

To have knowledge and understanding of operational processes, practices, protocols and new legislative changes in particular around 18 week pathway rules and RTT measurement

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway in liaison with the Service Manager.

Report on patient data in meetings as required.

Working in a busy office the post holder will be required to work to tight deadlines under mínimal supervision.

Working for our organisation

Nottingham University Hospitals NHS Trust is one of the largest in the UK and has the Major Trauma Centre for the East Midlands. It has one of the busiest emergency departments in the UK and is a major teaching Trust, NUH enjoys close links with the city's universities and attracts and develops the highest calibre of staff. It continues to be the hospital of choice for patients and remains at the forefront of research. NUH is internationally recognised through Magnet status.

Detailed job description and main responsibilities

The post holder will use the Trust’s information systems to provide weekly and monthly comprehensive validation of the outpatient waiting lists. The aim of this is to ensure data is accurate and that the Trust’s Patient Access Policy is correctly adhered to. The post holder must organise their own workload within defined guidelines and will be an integral part of the team in ensuring the Directorate achieves their 18 Week RTT performance targets.

Person specification

Training and Qualifications

Essential criteria
- GCSE English and Maths C or above or equivalent
- NVQ level 2 in administration or equivalent

Experience

Essential criteria
- Experience of presenting information in both a written and verbal format
- Ability to interpret and understand patient pathways
- Extensive experience in using Microsoft Office, particularly Excel, Word & Outlook and all Trust systems
- Demonstrate understanding of patient/client confidentiality
- Thorough understanding of performance targets and the 18 week pathway

Communication and relationship skills

Essential criteria
- Must be able to clearly and accurately convey information verbally and in a written format
- Communicate and negotiate effectively with colleagues at all levels and disciplines.
- Uses information gathered to inform others and make decision
- Is able to adapt to new working practices and suggest change to improve existing systems and processes

Analytical and Judgement skills

Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative to make decisions but is aware when to seek advice
- Able to analyse situations/issues
- Ability to quality assure own work

Planning and Organisation Skills

Essential criteria
- Demonstrates an ability to organise and prioritise own work schedule
- Evidence of being able to meet deadlines
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a d

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