Camhs Crisis/dbt Administrator

8 months ago


London, United Kingdom Oxleas NHS Foundation Trust Full time

Ensures that the members in the team are briefed in a timely manner, of any changes to systems and/or processes e.g. to ensure that all relevant documentation in relation to meetings, agendas, circulars and changes are readily available and disseminated. Accurately gathers information, inputs and updates RIO data for audit returns manually or electronically. Data input within Excel and update accordingly, so post holder must be proficient in the use of Microsoft packages Be actively maintaining data quality within RiO Contributes ideas to improve efficiency and effectiveness of administrative processes across.

Responsible for ordering stationery, medical supplies for the team. Post-holder will be required to interact with different stakeholders, liaise with patients on a daily basis, schedule appointments and organise changes to appointments. As the first point of contact for the team, post-holder must have experience and ability to relate to patients in a calm manner when they contact the team via telephone and recognise when to escalate queries for appropriate response. Daily use of computer for inputting data and typing of documents.

This is at times an extremely challenging and busy team where the post-holder will be required to be both flexible and adaptable and able to work under pressure occasionally. Some of the work that the post-holder may have to deal with could be of a private and confidential nature and therefore discretion is an essential skill that is required.



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