Tenancy Sustainment Officer

3 weeks ago


Bedford, United Kingdom Akton Recruitment Full time

Bedford

£28 Per Hour

I am recruiting for a local authority who is looking for someone to To provide a customer focused temporary accommodation placement service to deliver the Council's accommodation duties under the Homelessness Reduction Act in accordance with the temporary accommodation management policy and support the Council's objectives to prevent and relieve homelessness.

Job Role

Make suitable temporary accommodation placements to eligible customers taking into account the property specification, customer needs and risk assessment.

Make cost effective temporary accommodation placements always pursuing best value for money with each placement.

Follow strictly all administrative and financial procedures for booking, transferring, ending placements and welfare support measures in every case.

Keeping accurate and timely records of all casework and decision points and issue formal written notifications of such decisions to customers that include, working with the assessment advice officer or the rehousing officer to provide a legally robust explanation of duties owed or duties ended under the Homelessness Reduction Act.

Upholding the highest standards of customer service care including timely, professional communications with customers and providers about placements and responding to complaints, members and general enquiries effectively.

Provide advice and guidance To customers face to face, over the phone and in writing by responding promptly and professionally to all enquiries relating to temporary accommodation. Proactively contacting customers with key updates on their placement.

Allocate Suitable temporary accommodation to eligible customers with an identified need in line with the Council's statutory duties,policies and procedures. Must take into consideration risk assessments that specify any particular household needs (medical or welfare) and where necessary to ensure suitability, facilitate additional support to access TA (travel/removals/storage).



  • Bedford, United Kingdom Akton Recruitment Ltd Full time

    Tenancy Sustainment Officer (Housing) Bedford £25 Per Hour Job Role To provide support and advice to tenants in order for them to sustain a tenancy. Develop and maintain a high level of personal contact with tenants to maximise engagement and minimise breaches of tenancy. Provide a caring, responsive and customer focused servicehaving regard to the...


  • Bedford, Bedford, United Kingdom Akton Recruitment Full time

    Bedford£25 Per HourJob RoleTo provide support and advice to tenants in order for them to sustain a tenancy. Develop and maintain a high level of personal contact with tenants to maximise engagement and minimise breaches of tenancy. Provide a caring, responsive and customer focused service having regard to the company's procedures and any relevant...

  • Housing Officer

    1 week ago


    Bedford, United Kingdom Community Partnership Personnel Full time

    Think Community Partnership are excited to be working with an established provider of temporary accommodation to recruit for a Housing Officer in Bedford. Following a recent increase in workload a Housing Officer is now required to provide tenancy related support to service users within a temporary accommodation setting in Bedford. **Overview** - Permanent...


  • Bedford, United Kingdom MYSHON Limited Full time

    **About us** Our work environment includes: - Work-from-home days - Fulltime - 40 hrs - Mileage £0.45 per mile **Job Description: Regional Housing Officer - East Midlands** **Company Overview**: MYSHON provides comprehensive management services for specialised supported housing tailored to individuals with mental health issues, learning difficulties,...


  • Bedford, United Kingdom Zest4Talent Full time

    **Energy and Sustainability Consultant** **Basic up to £50k** **Based Bedford** Our client has been established for over 23 years. The key to their success has been built on the strong working relationships with their clients, delivering a quality service for their clients and also delivering projects on time within the building compliance sector. They...


  • Bedford, Bedford, United Kingdom Peabody Full time

    Peabodyhas an exciting opportunity for a Head of Centre of Excellence - Tenancy Management on a full time, permanent basis,the location of this role is flexible. In return, you will receive a competitive salary of up to £75,000 per annum.About the Head of Centre of Excellence - Tenancy Management role:Tenancy Management is all about the customer. There's a...


  • Bedford, United Kingdom Oscar Underhill Recruitment Solutions Ltd Full time

    Support Worker – Ex Offenders * Housing provider in Supported Living * Based in Bedford * Sociable Working Hours * £13.72 PAYE / £17.00 Umbrella * Temp to Perm.Are you passionate about helping others?Are you looking for a new challenge in Social Housing?Client snapshot:An excellent opportunity has been made available by my client an established housing...

  • Environment Officer

    2 weeks ago


    Bedford, United Kingdom Change Agents UK Full time

    **Environment Officer (Carbon Reduction)**: **_Job Snapshot:_**: This is a superb opportunity to help develop and deliver carbon reduction projects for Bedford Borough Council to help meet its 2030 Carbon Neutral target. You will utilise your passion for sustainability to engage with a variety of departments across the council, external stakeholders,...


  • Bedford, United Kingdom Oscar Underhill Recruitment Solutions Limited Full time

    **Support Worker - Ex Offenders**: - **Housing provider in Supported Living**: - **Based in Bedford**: - **Sociable Working Hours**: - **Excellent Pay Rate**: - **£13.72 PAYE / £17.00 Umbrella**: - **Temp to Perm opportunity.** **Are you passionate about helping others?** **Are you looking for a new challenge in Social Housing?** **Client...

  • Environment Officer

    2 weeks ago


    Bedford, Bedford, United Kingdom Change Agents UK Full time

    Environment Officer (Carbon Reduction):_Job Snapshot:_:This is a superb opportunity to help develop and deliver carbon reduction projects for Bedford Borough Council to help meet its 2030 Carbon Neutral target. You will utilise your passion for sustainability to engage with a variety of departments across the council, external stakeholders, businesses and...


  • Bedford, United Kingdom Fisher German Full time

    The Team & Focus of the Role Would you like to join our established and driven Rural Property Management team in Bedford? Primarily this office serves our clients within rural property management and they are part of a close-knit network across the UK to deliver exceptional results for our clients & ensure their properties and estates are being managed to...


  • Bedford, United Kingdom Fisher German Full time

    The Team & Focus of the Role Would you like to join our established and driven Rural Property Management team in Bedford? Primarily this office serves our clients within rural property management and they are part of a close-knit network across the UK to deliver exceptional results for our clients & ensure their properties and estates are being managed to...

  • Support Officer

    3 weeks ago


    Bedford, United Kingdom The Riverside Group Full time

    **Job Title**:Support Officer **Contract Type**:Permanent **Salary**: £26,397 per annum **Working Hours**:37.5 per week **Working Pattern**:6 week rota working shifts Monday to Sunday 08.00 to 21.00 **Location**:Clarence House, Bedford **The difference you will make as a Support Officer** We believe in providing care and support to our clients that will...

  • Money Adviser

    2 weeks ago


    Bedford, United Kingdom bpha Full time

    **Permanent** **Full time (37 hours per week)** **Monday - Friday 9.00am - 5.00pm (Some flexibility available)** We are currently seeking for a Money Adviser to provide benefit and debt advice, information, and guidance to bpha residents to help them avoid financial difficulties and maximise their incomes. Empathic and proactive in your approach you will...

  • Money Adviser

    2 weeks ago


    Bedford, United Kingdom bpha Full time

    **Permanent** **Full time (37 hours per week)** **Monday - Friday 9.00am - 5.00pm (Some flexibility available)** We are currently seeking for a Money Adviser to provide benefit and debt advice, information, and guidance to bpha residents to help them avoid financial difficulties and maximise their incomes. Empathic and proactive in your approach you will...

  • Support Officer

    2 weeks ago


    Bedford, United Kingdom One Housing Group Full time

    **Support Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high - quality support we...


  • Bedford, United Kingdom Fisher German Full time

    The Team & Focus of the Role Would you like to join our established and driven Rural Property Management team in Bedford? Primarily this office serves our clients within rural property management and they are part of a close-knit network across the UK to deliver exceptional results for our clients & ensure their properties and estates are being managed to...

  • Planning Officer

    6 days ago


    Bedford, United Kingdom Carbon 60 Full time

    Our client is looking for a planning officer to join them on a temporary contract lasting until September 2024. Our client is is committed to a major programme of sustainable growth which will shape the Borough for generations to come. This will deliver thousands of new homes, regenerate its town centres and deliver environmental enhancements and an improved...

  • Planning Officer

    5 days ago


    Bedford, United Kingdom Carbon 60 Full time

    Our client is looking for a planning officer to join them on a temporary contract lasting until September 2024. Our client is is committed to a major programme of sustainable growth which will shape the Borough for generations to come. This will deliver thousands of new homes, regenerate its town centres and deliver environmental enhancements and an improved...

  • Planning Officer

    5 days ago


    Bedford, United Kingdom Carbon 60 Full time

    Our client is looking for a planning officer to join them on a temporary contract lasting until September 2024. Our client is is committed to a major programme of sustainable growth which will shape the Borough for generations to come. This will deliver thousands of new homes, regenerate its town centres and deliver environmental enhancements and an improved...