Treatment Co-ordinator

6 months ago


Newcastle Emlyn, United Kingdom Emlyn Dental Care Full time

We are seeking a skilled and personable Treatment Coordinator to join our team. As a Dental Treatment Coordinator, you will play a crucial role in creating a positive patient experience by greeting and assisting patients, discussing high-end treatment plans, and providing information on various dental treatments, with a focus on Invisalign & Implants. You will carry out cosmetic consultations and digital scanning.

**Responsibilities**:
1. **Patient Greeting and Engagement**:

- Warmly welcome and create a friendly and inviting atmosphere to ensure a positive patient experience.

2. **Consultation and Treatment Planning**:

- Engage with patients to understand their oral health goals and concerns.
- Discuss and present high-end treatment plans, emphasising the benefits and outcomes.
- Provide detailed information on various dental treatments, with a particular focus on Invisalign & Implants.

3. **Invisalign and Implant Education**:

- Stay informed about the latest advancements in Invisalign and implant dentistry.
- Effectively communicate the advantages, process, and expected outcomes of Invisalign and implant treatments.
- Address patient queries and concerns related to these specific treatments.

4. **Collaboration with Dental Team**:

- Work closely with dentists to coordinate treatment plans.
- Ensure seamless communication between patients and the dental team.

5. **Appointment Scheduling**:

- Assist patients in scheduling appointments for treatments and follow-up visits.
- Coordinate treatment timelines and assist in managing patient schedules.

**Requirements**:

- Strong communication and interpersonal skills.
- Knowledge of dental procedures, especially Invisalign and implant treatments (Desirable but training will be provided)
- Ability to convey complex treatment information in an understandable manner.
- Exceptional customer service and organisational skills.

**Benefits**:

- Competitive salary
- Positive and collaborative work environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Reference ID: TCO


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