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Call Centre Operator

4 months ago

Ealing, United Kingdom Talent Nexus for Black Point Recruitment Full time

**Call Centre Operative**

A fantastic opportunity has arisen to work for a market leading private courier company. Our client is looking for a professional and experienced Call Centre Operative to join their growing team.

Based in Park Royal you will be working in a team under the supervision of the Operations Manager

**The Role**:
As a Call Centre Operative you will be required to do the following.
- Corresponding with third party suppliers/ other depots to ensure smooth day to day operations.
- Dealing with customer issues
- Proficiency in the Navigator booking system (training can be given)
- Good decision-making skills/forward thinking and be able to prioritize and make decisions.
- Working as a strong team player
- Chasing Proof of deliveries for UK and International shipments with third parties and dealing with queries

**Hours and Salary**
- Monday - Friday.
- 9:00 am - 18:00 pm
- Starting pay of £24,000
- Company holiday, pension etc..

**Essential Experience**
- Good spoken and written English skills
- Must have industry experience
- Excellent telephone manner
- Accurate, with strong attention to detail
- Computer literate
- Punctual and reliable

IIND5
- Call Centre Operative ,admin, office administrator _

**Salary**: From £24,000.00 per year

**Benefits**:

- Company car
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Ealing, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: IV