Customer Service Executive

6 months ago

Kilmarnock, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus benefits
**Type of work**: Permanent
**Location**: Kilmarnock
About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Kilmarnock Motorstore and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression

Hours

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Customer Service Executive

    1 week ago

    Kilmarnock, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    1 week ago

    Kilmarnock, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    2 weeks ago

    Kilmarnock, United Kingdom Arnold Clark. Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    5 months ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Kilmarnock About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Kilmarnock Citroen branch and help customers get excited about...

  • Customer Service Executive

    2 weeks ago

    kilmarnock, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products.Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    5 months ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    **Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Kilmarnock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Kilmarnock Citroen branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Customer Service Executive

    5 months ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Kilmarnock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Kilmarnock Ford branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous...

  • Customer Service Executive

    5 months ago

    Kilmarnock, United Kingdom Arnold Clark Full time

    **Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Kilmarnock About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Kilmarnock Peugeot branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to...

  • Customer Service Ambassador

    2 days ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark. Full time

    We are seeking a skilled Customer Service Executive to join our team at Arnold Clark in Kilmarnock. This is an exciting opportunity to deliver exceptional customer experiences and drive sales of Hyundai vehicles.Key ResponsibilitiesTo provide outstanding customer service, ensuring that every interaction meets or exceeds customer expectations.The ideal...

  • Customer Service Executive

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products. Why choose us? 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a...

  • Customer Service Experience Specialist

    5 days ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark Full time

    Job OverviewCreate an exceptional customer experience at our Hyundai branch in Kilmarnock as a Customer Service Executive. Help customers get excited about our products and be part of a cohesive team that supports your career progression.About the RoleYou will be known as a Product Genius, but your role revolves around creating an outstanding customer...

  • Customer Services Team Leader

    2 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Arnold Clark Full time

    We're currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products. 33 days' holiday allowance with room to grow ~ Generous retail discounts ~ Private healthcare ~ Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Representative

    3 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom Search Full time

    Job Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative for Search, you will be responsible for delivering outstanding customer service through multiple communication channels, including email and live chat. Key Responsibilities:- Respond to customer inquiries in a shared inbox- Engage with customers via live chat- Handle...

  • Customer Service Representative

    1 month ago

    Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Pertemps Scotland is seeking a driven and confident individual to join their team as a Customer Service Advisor. This role offers a unique opportunity to build a career within a strong and supportive company. As a Customer Service Advisor, you will be responsible for managing a pipeline of inbound and outbound calls to resolve customer queries, creating...

  • Customer Service Advisor

    2 months ago

    Kilmarnock, United Kingdom CV-Library Full time

    Customer Service Advisor** **Full-Time | Monday - Sunday** **Hourly Rate: Up to £11.90** **Start Date: 21st October** **Temporary Position: 3 Months** **Based in Kilmarnock** Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from...

  • Customer Service Coordinator

    5 months ago

    Kilmarnock, United Kingdom Brite Recruitment Full time

    A thriving Institution based in Dundonald is looking for a Customer Service Coordinator to join their fast-paced, exciting team. **ABOUT THE ROLE** The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team. **BENEFITS** Enjoy a great work-life balance with 25 days annual leave (plus...

  • Customer Service Representative

    14 hours ago

    Kilmarnock, East Ayrshire, United Kingdom EG Group Full time

    About KFC:KFC is a leading fast-food chain with a rich history dating back to 1952. We pride ourselves on serving high-quality chicken to our customers around the world. Our mission is to bring finger-lickin' good chicken to our customers, and we're always looking for talented individuals to join our team.Role Overview:This is an exciting opportunity to join...

  • Customer Service Ambassador

    3 weeks ago

    Kilmarnock, East Ayrshire, United Kingdom ASDA Full time

    At ASDA, we're looking for a talented Service Delivery Expert to join our team. As a key member of our store team, you'll play a vital role in delivering exceptional customer service and sales performance across a variety of departments.About the RoleYou'll work closely with our store colleagues to ensure the efficient running of our stores, serving...

  • Head of Customer Service

    5 months ago

    Kilmarnock, United Kingdom HRC Recruitment Full time

    _**Head of Customer Service Operations**_ - **Kilmarnock**_ - **Salary up to £75,000 DOE **_ - Are you an experienced Senior Operations Manager from a Customer Service environment looking to make the next step in your career? - Are you passionate about leading and developing people? - Are you focused on improving processes and driving change across your...

  • Customer Service Manager

    3 days ago

    Kilmarnock, East Ayrshire, United Kingdom Tesco Partners Full time

    As a key member of our team, you will be responsible for delivering exceptional customer service and leading your cafe team to achieve outstanding results.About the RoleThe salary for this position is £25,000 - £30,000 per annum, depending on experience. You will work in one of our 311 cafes across the country, providing a warm and welcoming environment...