High Intensity User Lead

3 days ago

Boston, United Kingdom Boston Primary Care Network Full time

A highly motivated, emotionally intelligent, and resilient person with leadership skills, whose drive is quality client care and who thrives off innovation. Lateral thinking, which is ‘out of the box’ is encouraged to support this vulnerable client group. **This is a one year fixed term post.**

**Key Tasks and Responsibilities**

**1. To provide holistic one to one person centred support for people aged 18 and over who have high dependency on emergency services and who are frequent visitors/ callers of A&E, the Urgent Care Centre and East Midlands Ambulance Service.**

**2. To meet and collaborate with A&E clinical staff regularly, to discuss, identify and agree appropriate referrals from the patient cohort list (patients presenting more than 12 times per year) and other patients presenting less than 12 times per year at A&E.**

**3. To work and collaborate with the voluntary and community sector to help identify appropriate referral destinations and to explore opportunities to meet gaps in services and activities.**

**4. To ensure effective record keeping and storage of patient data to demonstrate outputs and outcomes which is compliant with GDPR.**

**5. To actively contribute as a member of a well-established social prescribing and Neighbourhood team who support the most vulnerable in society.**

Boston Primary Care Network (PCN) is made up of the six practices situated across Boston, Lincolnshire. With four town and two out of town practices, the PCN serves a population of approximately 78,000 patients.

Boston PCN is a forward thinking organisation that understands the importance of trusted relationships to provide a platform for communication with all parties to ensure the safe, efficient and effective delivery of care to the population.

**Our Vision**: Our vision is a community where everyone feels valued, has a sense of belonging and can achieve what is important to them.

**Our Mission**: Our mission is to join up our practices with other health and care providers, charities and community groups, so that everyone in our community receives the level of support they need, when they need it, close to their home.

**Our Values**:

- We put people at the centre of all that we do
- We are united in purpose standing together; one team, one voice, one heart
- We build trust and are honest, acting with integrity and compassion
- We are inclusive, valuing and championing diversity
- We are brave to positively challenge the status quo to bring innovation and real change for a better future
- We are responsible, using our existing strengths and assets effectively and bringing new resources to level up our community

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: £28,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 26/05/2024

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