Mortgage Service Advisor
2 weeks ago
We’d love to add some new recruits to the team who are keen to rise to a challenge and who aren't afraid to share ideas. You’ll be fully supported in developing your skills through training, coaching and ongoing development.
We are a close knit team that share ideas, provide support and we’re always happy to share a problem and provide a sounding board.
This role is 35hrs full time with rotational shifts between 8am - 6pm Monday to Friday with no weekends
**This role will be based in our office at Cobalt Business Park, and as we are back in the office we will be operating a hybrid approach, with a mixture of office-based and home working, therefore a commutable distance will need to be considered.**
Life in Mortgage Operations is varied and we’ve created an engaging, fun environment where everyone's ideas and contributions are valued. As our customers are at the heart of this operation, we continually strive to improve the way we work and the customerexperience we deliver. We are responsible for resolving mortgage related queries from a range of customers, from those looking to buy their first property to those who have had a mortgage with the Society for a number of years.
What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:
- A 35-hour weekly contract + flexible working options
- 25 days holiday each year plus bank holidays
- Bonus scheme
- Pension scheme
- Life assurance and income protection
- Access to a range of wellbeing benefits
- Electric car salary sacrifice scheme
- Cycle to Work scheme
- Above statutory family leave entitlement
- The option to buy extra holidays
- Two paid volunteering days each year
- A broad range of learning and development opportunities
- Hybrid working - we welcome any discussions around where, how and when people work including part-time hours.
**We have refreshed our approach to recruitment and have outlined a new process of remote selection and on boarding.**
**Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work within your hybrid arrangement.
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