111 Customer Service Advisor

2 weeks ago


Swansea Enterprise Park, United Kingdom Manpower Full time

Manpower is recruiting 111 Customer Service Advisors to work for our Public Sector client for the Christmas peak period.
As a 111 Customer Service Advisor you will be the first point of contact answering all inbound calls. You will be responsible for signposting calls to the relevant service.

**Hourly rate**

The hourly rate is dependent on the shift that you work
- Weekdays £10.40
- Saturdays & Nights £14.04 (Nights is 8 pm - 6 am)
- Sundays & Bank Holidays £17.58

**Location**

Swansea (on site car parking available)

**Duration**

This is a temporary position for around 2-3 weeks.
- **It's essential you are available to start training Monday 19 December.**_

**Working hours**

Flexibility is a must due to the nature of the role as the service operates 24/7, 365 days a year.

Both part time and full time hours available.

**Essential requirements**
- Previous telephony / call handling and/or customer service experience is essential. Training will be provided.
- Satisfactory references and enhanced DBS checks required, Manpower pay for the cost of the DBS check.



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