Head of Commercial Operations
6 months ago
**Head of Commercial Operations**:
- London_
- Full-Time_
- Commercial Operations_
**Our Purpose**
At Pexapark, we empower renewable energy players to thrive in post-subsidy markets. Keeping renewable investments attractive is our contribution to a more sustainable world.
The journey began in August 2017, when energy traders Michael Waldner and Luca Pedretti, together with software entrepreneur Florian Müller, set out with the purpose of accelerating the energy transition towards net zero by creating an efficient market for renewable energy.
We create transparency, standardise methodologies, and help to educate the industry. We also digitise the route to market and provide a complete software suite. Our vision is to be the Operating System that empowers renewable energy players to have an edge in post-subsidy markets.
**The Role**
Pexapark is looking for a Head of Commercial Operations to join our central operations team. You’ll be a strategic leader combined with the technical know-how of optimising our commercial tooling stack and our process designs.
As Head of Commercial Operations, you’ll be responsible for creating alignment across our sales, marketing & customer success teams, enabling them with the right workflows, processes, tools & systems to ensure revenue growth.
You’ll be leading commercial initiatives, managing a team and being operational in the setup and delivery of projects that enable our commercial teams’ success
How will you help:
- Own and define the commercial tooling stack (Salesforce CRM, Pardot/Account Engagement)
- Own our commercial capacity modelling, including but not limited to; commission planning, account segmentation, territory creation, and resource planning
- Work with a range of departments to enable their performance (sales, marketing, customer success)
- Work with your team to define objectives and deliverables
- Own commercial reporting framework, including regular meetings with the Exec team and department Leads from core business units (sales, marketing, finance, customer success)
- Securing investment that will bring efficiencies to our commercial operations and drive revenue for the business
- Building scalable commercial infrastructure that can be easily adopted and drive growth
- Leading and coaching our small operations team which includes a Marketing Ops Lead and a Commercial Ops specialist
- Identifying the optimal structure of the commercial operations team and leading the growth through resource management, hiring, training and team development
What you’ll bring:
- Relevant experience building commercial/revenue/sales operations structures
- Industry background in pricing information or market intelligence subscription-based models would be advantageous
- Strong change-management and programme management skills
- Ability to identify the needs of the commercial team and drive innovative solutions for revenue growth
- Data-led approach to decision-making and delivering solutions for the commercial needs of the business
- Experienced in running and building CRM, marketing automation and post-sales workflows
- Expertise in managing Salesforce CRM & Pardot/Account Engagement platform would be advantageous
- Experience in managing/coaching a team to work as a unit for strategic planning and problem-solving
- A good sense of humour
**How We Work**
At Pexapark, we have our own way of doing things. The secret sauce that makes up Pexapark’s culture is made up of six ingredients:
- **Be an entrepreneur** - We have a bias to action
- **Deliver “WOW”** - What we do, we do well
- **Put the customer interest first** - We help our customers succeed
- **Be accountable** - Everyone at Pexapark is responsible for success, “If it is to be, it is up to me”
- **Systemic and data-driven** - We evaluate our decisions for biases and overcome them through data and reflected processes
- **Be humble** - We admit when we’re wrong and don’t blame each other
**We Offer**
- The opportunity to join a state-of-the-art software and services company to support the proliferation of renewable energy across the globe
- A cool scale-up culture made up of an internationally diverse team of renewable energy experts and seasoned professionals
- A highly flexible environment with hybrid working possibilities
- Options for equity participation in our company
- Opportunity to travel to company and industry events
- The opportunity to substantially influence major decisions in the energy sector, supporting the transition to net zero
- Company bonus scheme
We’re proud to have a truly international team where everyone can contribute and have their voices heard. Inclusive teams help to ensure every employee feels respected, empowered to contribute towards our mission, and able to progress in their careers. Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
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