Senior Customer Service Assistant

6 months ago


Plymouth, United Kingdom SSP Full time

**About the Role**:
**Senior Customer Service Assistant at Plymouth Train Station.**

**Pay rate £ 10.90 per hour.**

RG UK is the largest provider of catering and related on-board services to the British Railway Industry. Our business operates from over 40 service centres across the country we employ over 1000 people in the UK alone. Our aim is to deliver a service that is First Class - Consistently.

We are looking for** Full Time - Senior Customer Service Assistant (40 hours) **to join our team. As a Senior Customer Service Assistant you will work a variety of shifts between** 4.30am to 12.00am.**

**Responsibilities as a Senior Customer Service Assistant**:

- Driving platform truck for train side deliveries (full training provided)
- Loading & offloading of catering equipment/stock from trains.
- Comply with Health & Safety/Food Hygiene Regulations.
- Place products into stock ensuring wastage is minimized through effective stock rotation.
- Ensure your work area is clean and tidy at all times.
- Assist Customer Services Team Leader in their duties

**Requirements for Senior Customer Service Assistant**:

- Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

**Why join us?**
- Award winning training and development with access to apprenticeships
- Up to 50% employee discount on a variety of SSP brands and franchises across the UK including M&S, Starbucks, Burger King, Caffe Ritazza, and many more
- Discounted meal on shift
- UK Pension
- Share Incentive Scheme
- Life Assurance
- Wellbeing Support: Retail Trust
- Family Friendly Leave

**We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities.



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