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Senior Sales and Customer Service Manager

4 weeks ago


Plymouth, United Kingdom TQR Full time
Job Title: Senior Sales and Customer Service Manager

We are seeking a highly skilled and experienced Senior Sales and Customer Service Manager to lead our business growth efforts. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and developing strategies to achieve business objectives.

The ideal candidate will have a proven track record of success in sales leadership, with experience in managing high-performing teams and developing effective sales strategies. You will also have excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.

About the Role:

  • Lead a team of sales and customer service professionals to achieve sales targets and improve customer satisfaction
  • Develop and implement sales strategies to drive business growth and revenue
  • Manage and analyze sales data to identify trends and areas for improvement
  • Collaborate with internal teams to align sales efforts with overall business objectives
  • Provide coaching and feedback to team members to ensure they have the skills and knowledge needed to succeed

Requirements:

  • Proven experience in sales leadership, with a track record of success in driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Ability to analyze sales data and identify trends and areas for improvement
  • Strong leadership and management skills, with the ability to motivate and inspire team members

What We Offer:

  • A competitive salary of £60,000 - £80,000 per annum, depending on experience
  • A comprehensive benefits package, including health insurance and pension scheme
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment