Training & Development Exec (Customer Services)

2 weeks ago


City of London, United Kingdom Newman Office Personnel Full time

HYBRID - Customer Service Trainer

**The Role**
- Design and expand on existing training and development programmes
- Ensuring that all audits are documented and performance feedback is provided to key stakeholders.
- Provide ongoing training and support whilst evaluating employees, identifying areas for improvement and recommendations of additional support needed for new starters and existing customer services agents.

**About you**:

- **YOU MUST** have a proven experience within a call centre/customer service role.
- You will also have experience creating and delivering training on good practice and producing supporting documentation/training materials.



  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, United Kingdom Media IQ Recruitment Ltd Full time

    Audience Business Development Exec - Conferences + Awards Contract Type Permanent London (3 days) / Home working (2 days) Media IQ-DelAw103 Do you have 12 months media or event sales experience? Do you want to join a mid-sized fast-growing conference organiser? 15 year old fast-growing conference business with senior level content-led...

  • Admin Exec Support

    1 month ago


    London, United Kingdom Lorien Full time

    **Admin Support - CONTRACT** - ** Onsite 5 days a week in London**: - **6 month contract**: - **Entry level** My client, a Large Financial Services Company, is looking for a graduate who wants to get into the Banking industry. This role would start off as admin support for Execs, so basic computer knowledge and being able to communicate effectively. Then...


  • London, United Kingdom Lifetime Training Full time

    You will be confident discussing sales deals over the phone and maintaining good customer relationships. You must be comfortable presenting products or services over the phone as well as handling objections and discussing any complaints the travel agents may have. You must be an excellent communicator and have superior people skills. The goal is to help the...


  • London, United Kingdom JFC Training College Full time

    Job description **Customer Service/Employability Tutor** **JFC Training College**, Woolwich, London **35** hours per week. Hours will be between Monday to Friday 9 - 6pm £100-£120 per day (depending on experience) Temporary, Fulltime Start date: Immediate start **About Us** JFC Training College established in 2006 is a further education private...


  • London, United Kingdom LD Training Services Limited Full time

    About the Position We are seeking a dynamic and experienced Admissions Manager. The Admissions Manager will play a pivotal role in managing the admissions process, ensuring the efficient and effective recruitment of students who will contribute to the vibrant academic community at LD Training Services Ltd. This is a full-time, permanent position within the...


  • City of London, United Kingdom Prospero Recruitment Full time

    T&D CoordinatorProspero Group is a recruitment agency working across the Teaching and Health and Social care sectors. We have been working in the industry for over 20 years providing the best service to both candidates and clients.Our Training and Development team play a crucial role in company, offering CPD, qualifications and individualised support to our...


  • London, United Kingdom Ivy Exec Full time

    Market research studies are paid engagements Ivy Exec conducts with clients to get feedback on certain topics. For this study we are looking for distinguished professionals who have experience with Risk Intelligence platforms, security, and risk mitigation. Participation requirements: Job titles: Chief Security Officer (CSO), Chief Risk Officer, Chief...


  • City of London, United Kingdom Newman Office Personnel Full time

    You will need to have already worked in an office environment Working to company set SLAs Dealing with a wide range of customer enquiries regarding suitable product and service available and pricing Responding to Livechat Working with your team via TEAMS app Attending initial two to three week training and monthly team meetings in their Head Office...


  • South East London, United Kingdom Mulmar Food Services Full time

    Field Service Engineers OTE £40K + with on call allowance, overtime + benefits Vehicle : Van provided; personal use permitted Contract : Full time, Permanent Hours : Monday - Friday with rostered weekend call outs With more than 30 years’ experience and over 125 employees throughout the UK and Ireland, Mulmar is a leader in the supply and...


  • London, United Kingdom Ivy Exec Full time

    Market research studies are paid engagements Ivy Exec conducts with clients to get feedback on certain topics. For this study we are looking for purchasing professionals from GPOs and/ or hospitals to talk about formulary development for oncology products. Participation requirements: Purchasing Managers Hospital Formulary Managers Procurement...


  • Newport, Isle of Wight, United Kingdom Solent Beds and Furniture Full time

    An exciting new opportunity has opened at the Isle of Wight’s go-to furniture stores! We are looking for someone to join our office team as Customer Service Advisor, in Lake. Your key duties & responsibilities will include, but not be limited to: Open and maintain customer service records and information. Manage incoming calls. Build...


  • London, United Kingdom Ivy Exec Full time

    Market research studies are paid engagements Ivy Exec conducts with clients to get feedback on certain topics. For this study, we are looking for laboratory personnel interested in molecular diagnostic systems . Participation requirements: Job titles: Molecular Diagnostics Scientist, Research Scientist, Medical Director, Senior Research Scientist,...


  • London, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time

    **Customer Service Assistant** **London, W3** **£24,500 + Pension** A friendly Customer Service Assistant with excellent communication skills is required to join this growing local Company, there will be plenty of opportunity for progression available for the right person. **Some of your duties will include**: - Assisting in the Customer Service...


  • London, United Kingdom Sigma Financial Group Full time

    We are currently looking for amazing people to join the Sigma Family as a Customer Advisor. Before we tell you more about this opportunity, let us share why you should join us at Sigma. **Who are the Sigma Family?** At Sigma, we are different and recognised in May 2023 by the Sunday Times as one of the best places to work. Our mission statement is to...


  • City of London, Greater London, United Kingdom Office Angels Full time

    Are you tenacious and results-driven with a passion for business development? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients? Business Development Executive Training and education CONTRACT : Permanent Monday - Friday - 8:30am-5:30pm (flexibility required) START : ASAP This is a field-based role,...


  • London, United Kingdom Ivy Exec Full time

    Market research studies are paid engagements Ivy Exec conducts with clients to get feedback on certain topics. For this study we are looking for professionals involved in decision-making processes for advertising and marketing budgets within their organizations. Participation requirements: Job titles: Chief Financial Officers, Chief Marketing Officers,...


  • London, United Kingdom Ivy Exec Full time

    Market Research Study Details: Market research studies are paid engagements Ivy Exec conducts with clients to get feedback on certain topics. For this study, we are looking for professionals involved in decision-making processes for advertising and marketing budgets within their organizations. Participation Requirements: Job titles: Chief Financial...


  • City of London, United Kingdom Bruin Financial & Professional Services Full time

    **About Federated Hermes** Federated Hermes are a global leader in active responsible investment, with over $600B worth of AUM (Assets Under Management). Headquartered in Pittsburgh, USA and with offices across the globe, Federated Hermes offers investment capabilities in public andprivate markets and a world leading stewardship business. With a...