Mis Administrator

**Introduction**:
**Key Responsibilities**:
We are currently recruiting for an MIS Administrator to join the Team on a full time permanent basis, your working days and hours will consist of 09:00am - 5:00pm working Monday - Friday.

**DUTIES**
- Compliance check learner start and completion paperwork making decisions on learner eligibility for programme and conformity with the ESFA funding rules
- Accurately input learner and employer details onto MIS software (e.g. ProSolution) in a timely manner, including: new starts, completions, withdrawals, contact/attendance, employer contributions etc
- Respond to any queries/support requests from all internal and external stakeholders
- Proactively liaise with allocated delivery staff in order to address any issues preventing learner(s) from being entered onto LCG systems - this is critical for the learner’s journey, but also to maximise funding claims
- Obtain learner ULN details from LRS portal and update MIS software accordingly
- Search ERN website to obtain employer ERN numbers, and closely track any new creations in order to receive their numbers as soon as possible
- Maintain accurate and up-to-date learner funding files
- Support management with batch checks (e.g. rectifying errors and other issues identified from PDSAT reports)
- Register learners with a wide range of awarding bodies and end-point assessment organisations
- Conduct your role in line with the behaviour aligned with our company values
- Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount
- Comply and follow all processes within the IT, Data Protection and Information Security, and Health and Safety Policies
- Promote equal opportunities and recognition of diversity throughout the company

**ESSENTIAL CRITERIA**
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Educated to Level 2 (preferably inclusive of English and Maths)
- Experience of working within a busy team
- Knowledge of ESFA Apprenticeship funding guidance
- Create and maintain effective working relationships with staff
- Administration Experience or qualified up to Level 2 preferably.

**EQUAL OPPORTUNITIES**

Don’t just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:

- Disability Confident Employer
- Armed Forces Covenant Silver
- Domestic Abuse Covenant
- Durham Enable
- Care Leaver Covenant

**PURPLE PERKS**

**26 days annual leave + Bank Holidays**
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
**Buy & Sell | **You can buy sell up to an extra 5 days annual leave each year
**2YRS Service | **Staff who have 2YRS service received an extra 2 days annual leave
**5YRS Service | **Staff who have 5YRS service receive a further 2 days annual leave
**10YRS Service | **Staff who have 10YRS service receive a further 1 days annual leave

**We have a huge range of perks which you can look at **here**

**HEAD OFFICE PERKS**
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship

**Working Flexibly**
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

**Essential Criteria**:
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply. Educated to Level 2 (preferably inclusive of English and Maths) Experience of working within a busy team Knowledge of ESFA Apprenticeship funding guidance Create and maintain effective working relationships with staff Administration Experience or qualified up to Level 2 preferably.