Uk Spare Part Sales

2 weeks ago

Farnborough, United Kingdom Loma Systems Full time

Company Description

Want to work for a company who protect the consumer whilst also having a highly commercial focus? **‘We Keep Food Safe’** from physical contaminants, saving lives and reducing waste.

LOMA SYSTEMS is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. LOMA Systems has over 50 years of experience developing and installing **Designed to Survive**equipment, that delivers on our company purpose to ensure when products leave the factory they are contamination free, to the quality intended and safe for you as the consumer. We pride ourselves in **delivering on our commitments**, providing **high quality technical service** and **trusted advice** to our customers

Our culture is **hands-on**

At Loma Systems every individual is encouraged to **take the initiative** to get things done, and you will have the opportunity to make a real impact. LOMA Systems’ parent company is Illinois Tool Works (ITW), a fortune 250 diversified industrial manufacturer of value added consumables and speciality equipment. ITW live by a philosophy of autonomy and a decentralised culture. This unique relationship means Loma systems can offer a personalised experienced to each and every employee, whilst offering the career progression and stability that comes from working for a larger organisation.

At Loma and ITW we leverage the 80:20 principle in everything we do. We are serious and focused on improving food and pharmaceutical safety, but know that they best way to achieve this is through employing a **positive mindset** and have a **one team** culture. If you have a proactive approach and want to make an impact, we want to hear from you.

**Job Description**:
The role provides provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor.

Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising Loma’s aftermarket sales and efficiency.

Responsibility is for UK spare part sales and all administration for aftermarket sales.

**Responsibilities**:

- Provide call handling function to customers.
- Undertake customer quotations, order processing and order acknowledgements.
- To ensure all customer requests are handled professionally and in a timely manner
- Responsible for all administration surrounding aftermarket sales in a timely manner.
- Correctly identify spare parts and recommend where required additional service of an engineer to fit the parts.

**Qualifications**:

- Capable of digesting complex technical information.
- Excellent attention to detail.
- Excellent attitude to customer care.
- Ability to work as part of a team.
- UK Driving Licence.
- A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, Delivering on our Commitments, Taking the initiative).

Additional Information

What you can expect:

- Competitive Salary
- Generous Company Pension
- Discount Platform saving employees £000s per year.
- 25 Days Holiday per year
- 1 Paid Charity Volunteering Day per year
- Cycle to Work Scheme
- Work Place Nursery Benefit
- Gym Discounts
- Phone Discounts
- Technology Savings
- Eye Care Vouchers
- Flu Jabs
- Death in Service Benefit
- Long Term Disability Benefit
- Enhanced Sick Leave
- Enhance Parental Leave
- Training & Development
- Great Company Culture

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