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Service and Parts Co-ordinator

3 months ago

Farnborough, United Kingdom Venus Recruitment Ltd Full time

Our client is a leading business in the design, manufacture and service of world class products. Due to an internal promotion, we are looking for  a customer focused co-ordinator with a technical mind who is keen to learn. This role will be providing aftermarket contact and support to customers and the team.
Could suit anyone with an interest in the Shipping/logistics environment.

Tasks

Working together as part of a team to provide the best support to customers whilst maximising the efficiency.
Identify, quote and process spare part orders
Attend update meetings with the Shipping teams
Provide information via email and phones to customers and engineers.
Provide customer quotations, order processing and order acknowledgements.
Ensure all customer requests are handled professionally and in a timely manner.
Deal with invoicing and all administration surrounding the aftermarket sales. 
Essential Skills

Ability to digest technical information, so a keenness to learn and to be part of the team is essential
Organised and efficient - with the ability to multitask.
Ability to manage own workload and drive results. Be proactive in assisting other out
Excellent attention to detail.
Good general communication skills - able to communicate effectively at all levels.
Excellent attitude to customer care.
UK Driving Licence. 
Benefits
Excellent benefits including generous pension, 25 days holiday plus BH, Charity day, Work place nursery benefit, gym discounts, DIS, Excellent training and opportunities. Hybrid working after probation