Venue Services Executive

6 months ago

London, United Kingdom RCN Full time

**The role**
Venue Services Executive RCN UK HQ Office (London), 35 hours, permanent There is more to the RCN than you might think. We’re a trade union with a membership of close to half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyerstogether we are so much more. We couldn’t do what we do without our people. We're accredited with Investors in People Gold Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values. As our Venue Services Executive you’ll use your positive attitude, your knowledge of events industry and your ability to deliver consistent and effective venue and event service for staff, members and external customers. It's a job full of possibilities as you could get involved in anything from handling new enquiries and coordinating events to implementing a B2B marketing strategy including marketing and due diligence guidance to retain and grow external clients. You’ll use your enthusiasm, your positivity, and your customer service skills to deliver an exceptional service to our clients, members and staff. To join us you’ll need strong communication and problem solving skills and, ideally, a background in a relevant area such as venue/facilities management and/or organising conferences and events. Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do. To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
**The person**
What we offer you We expect you to look after our clients, members and colleagues. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages. We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary. What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver - whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is excepted to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
**Contact details and timescales**
Job Reference: RCN02392

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