Level 3 Technical Support

1 week ago


Antrim, United Kingdom Black Fox Solutions Full time

**Level 3 Technical Support (Lead opportunity) - Antrim - Hybrid**

**£40,000 +**

Working with an exciting MSP who just keep on growing, in this tole you will provide daily managed support services to a core customer group. Working in a **Lead **capacity you will take ownership of all support tasks where you will;
- Ensure the timely resolution of those requests
- Coaching, developing and mentoring staff within team
- Provide escalation support to all clients
- Regular review of your teams allocated tickets to ensure completion within the set time scales

**About you.**
- Experienced working to 3rd line
- Strong technical knowledge across windows bases systems, physical and virtualised systems
- Experience and exposure to higher level networking deployments and support of same (L2/L3 switching)

**What you get **
- Company pension
- Company trips and events
- Life assurance 4X annual salary
- Private healthcare & dental care
- Health insurance
- Charitable enterprise opportunities
- On-site parking
- Birthday off
- Discounts on high street brands including Apple

In return not only will you receive an excellent package, ongoing professional and technical development but fantastic career progression opportunities.

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£50,000.00 per year

**Benefits**:

- Company events
- Company pension
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Antrim: reliably commute or plan to relocate before starting work (required)

Reference ID: VAC-19400



  • Antrim, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Support RoleWe are seeking an experienced Industrial Technical Support Professional to join our team. The ideal candidate will have a mechanical bias and be looking for a stable days based role with specialist training.This is an excellent opportunity for someone looking to further their technical skills in diesel generator maintenance. Our company...


  • Antrim, United Kingdom VanRath Full time

    About the Position:We are seeking a skilled and experienced Technical Support Services Expert to join our team at VanRath. The ideal candidate will have a strong background in IT infrastructure support and be able to provide expert technical support to clients.Key Responsibilities:Provide expert technical support to clients, ensuring timely and effective...


  • Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    Outsource Solutions (NI) Ltd is seeking a Technical Support Professional to join our team. This exciting opportunity offers the chance to progress your career with a successful and ambitious Managed Security & Services Provider.Salary: £48,000 - £58,000 per annumJob Summary:You will be responsible for delivering professional and knowledgeable client...


  • Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    Outsource Solutions (NI) Ltd is a successful, ambitious, and growth-oriented Managed Security & Services Provider seeking an experienced Technical Support Specialist to join our team.Job SummaryYou will be responsible for delivering professional and knowledgeable client support respecting agreed SLAs, bringing resolution to issues in a timely fashion.Key...


  • Antrim, United Kingdom Rise Technical Recruitment Limited Full time

    Job DescriptionRise Technical Recruitment Limited is seeking a skilled Maintenance Engineer to join their team. This permanent position offers a clear progression path and plenty of overtime opportunities, enabling the successful candidate to increase their earnings.The successful candidate will be responsible for ensuring the smooth operation of...


  • County Antrim, United Kingdom Realtime Recruitment Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Realtime Recruitment. As a Senior Engineer, you will be responsible for delivering exceptional client support, adhering to strict SLAs, and resolving issues promptly.In this role, you will work closely with clients across NI, providing...


  • Antrim, United Kingdom Digital Waffle Limited Full time

    EPOS Technical Support Engineer Job DescriptionDigital Waffle Limited is a leading IT services organization seeking a highly skilled EPOS Technical Support Engineer. The successful candidate will work with state-of-the-art technology and collaborate on groundbreaking projects.About the Opportunity:Work with EPoS systems and associated IT infrastructure to...


  • Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    We are seeking a highly skilled Network Support Professional to join our team at Outsource Solutions (NI) Ltd. As a key member of our technical support team, you will be responsible for providing exceptional client support and resolving technical issues related to network infrastructure.Required Skills and Qualifications:At least 3-5 years' experience in a...


  • Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    We are seeking an experienced Technical Support Specialist to join our team at Outsource Solutions (NI) Ltd. This is a fantastic opportunity for a skilled IT professional to progress their career in a dynamic and ambitious environment.">Job Summary: As a Technical Support Specialist, you will be responsible for delivering high-quality client support and...


  • Antrim, United Kingdom Digital Waffle Limited Full time

    EPoS/IT Field Engineer PositionWe are seeking a motivated and experienced EPoS/IT Field Engineer to join our team at Digital Waffle Limited in North Wales. As a key member of our technical support team, you will be responsible for providing high-quality technical support services to our clients.Job Description:Installation, maintenance, and repair of EPoS/IT...


  • antrim, United Kingdom Rise Technical Recruitment Limited Full time

    About the JobWe are recruiting for a highly skilled Technical Maintenance Professional to join our client's manufacturing team in a permanent position.This role offers an excellent opportunity for experienced Maintenance Engineers to increase their earnings through overtime opportunities and a clear progression path.The successful candidate will be...


  • Antrim, United Kingdom Flow Technology Services Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Flow Technology Services. The successful candidate will provide expert technical support for our customers, ensuring the smooth operation of their industrial equipment.Key Responsibilities:Servicing and repair of Valves, Actuators, Pumps and ScreensCommissioning and installation...


  • Antrim, United Kingdom VanRath Full time

    Job Overview:VanRath is seeking an experienced Network Support Engineer to join our team. The ideal candidate will have a strong background in IT infrastructure support and be able to provide expert technical support to clients.Key Responsibilities:Provide expert technical support to clients, ensuring timely and effective resolution of issues in line with...

  • Cybersecurity Expert

    3 weeks ago


    Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    Join Outsource Solutions (NI) Ltd, a leading provider of Managed Security & Services, as a Cybersecurity Expert - IT Support.About the RoleThis exciting opportunity allows you to leverage your technical expertise to deliver exceptional support to our clients, ensuring their systems and networks are running smoothly and securely.Responsibilities:Provide...


  • Antrim, United Kingdom ZipRecruiter Full time

    About the Role">This is an exciting opportunity for a Technical Support Specialist to join our team in Belfast and surrounding areas. You will be working on-site with clients, troubleshooting hardware and software issues, and performing routine checks to ensure optimal system performance.


  • Antrim, United Kingdom Rise Technical Recruitment Full time

    Plant Maintenance TechnicianRise Technical Recruitment is currently seeking a highly skilled Plant Maintenance Technician to work in a dynamic manufacturing environment in Antrim. This is an excellent opportunity for someone looking to develop their technical skills and increase their earnings through overtime.About the Role:Work as part of a maintenance...


  • County Antrim, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleRise Technical Recruitment Limited is seeking an experienced Field Service Engineer with a focus on electrical engineering to join our team. The ideal candidate will have excellent technical skills, a strong understanding of electrical systems, and the ability to work independently in a field-based environment.Job DescriptionThis is a...


  • Antrim, United Kingdom Rise Technical Recruitment Limited Full time

    Job Description:Rise Technical Recruitment Limited is seeking a skilled Electrical Maintenance Technician to join their team as a Home Based Service Engineer. This role offers a unique opportunity for someone with an electrical bias to further their technical skills and advance in a stable days-based role.This position involves traveling to client sites...


  • Antrim, United Kingdom Black Fox Solutions Full time

    About the RoleThis is an exciting opportunity to join Black Fox Solutions as a Technical Support Coordinator in Co. Antrim. The successful candidate will be responsible for developing CAD drawings and CNC programmes for customers and manufacturing requirements.As a Technical Support Coordinator, you will have the opportunity to work with a variety of tools...


  • Antrim, United Kingdom Outsource Solutions (NI) Ltd Full time

    Are you looking for a challenging and rewarding role as a Network Support Expert? We have an exciting opportunity for a seasoned IT professional to join our team at Outsource Solutions (NI) Ltd.Salary: £50,000 - £60,000 per annumJob Description:You will be responsible for delivering high-quality technical support and resolving complex network issues.Key...