Technical Support Specialist

14 hours ago


County Antrim, United Kingdom Realtime Recruitment Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Realtime Recruitment. As a Senior Engineer, you will be responsible for delivering exceptional client support, adhering to strict SLAs, and resolving issues promptly.

In this role, you will work closely with clients across NI, providing technical expertise and leading the support team. Your strong emphasis on networking, Windows server administration, and virtualization technologies will enable you to excel in this position.

Required Skills and Experience:

  • Minimum of 3-5 years of experience in a Level 3 support role, with a focus on networking.
  • Proven expertise in Windows server administration and virtualization technologies (VMware and Hyper-V).
  • In-depth knowledge and understanding of Windows-based operating systems.
  • Proficiency in Office 365 administration.
  • Strong experience with Active Directory, DNS, DHCP, and Group Policy.
  • Hands-on experience with Microsoft Intune and mobile device management.
  • Proven track record in utilizing Veeam Backup Solutions or similar products.
  • Essential Microsoft certifications and qualifications.
  • Excellent written and verbal communication skills.

Estimated Salary: £45,000 - £60,000 per annum.



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