2024 Intern - Employee Resource Center Associate

2 months ago

Maidenhead, United Kingdom Adobe Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

**Job Title**: Employee Resource Center Associate

**Location**: Maidenhead or London

**Start Date**: 1st July 2024 (13 months Internship)
Eligibility - Currently working towards an undergraduate degree that includes an industrial placement or year in industry. In penultimate year of degree course.

**Application Deadline**: 11th December 2023

Opportunity
Our Employee Experience team is looking to hire an intern. The intern will need to be passionate about Employee Experience and customer service. The Employee Resource Centre (ERC) is the initial point of contact for all employee and manager (director level and below) inquiries across the EMEA region.
Our team is responsible for providing first level Employee Experience support intended to improve manager and employee success by addressing inquiries related to Adobe policies, procedures, and programs; identifying and clarifying issues through inquiry; evaluating potential solutions; implementing selected solutions, or raising to a functional consultant if the solution requires ongoing interaction or specialised coaching.

This team is able to provide resolution for the vast majority of inquiries that come through the ERC. The role requires a proactive approach in anticipating employee experience related needs and a solutions-based mindset to resolve issues.

What you'll do

Explore opportunities to streamline or improve processes and procedures, as well as offer viable solutions

What you'll need to succeed

Currently working towards an undergraduate degree from a University in Human Resources and Psychology preferred.

Excellent professional communication skills.

Must be highly motivated, have attention to detail, and strong organisational skills.

Must be able to work independently and as a team-player; and also interact well with peers and business partners.

The function focuses on excellence across the entire employee experience through a shared services environment.

Self-motivated, hardworking, highly ethical, and dependable

Ability to learn and interpret and communicate HR policies, procedures, and programs

Creative & customer-centric

People & process mindset and the ability to manage detailed work within constant deadlines/time constraints/SLA environment/change environment

Get to know the team
The Employee Experience team plays a key role in creating a vibrant and dynamic workplace that reflects our core values. Our organization helps drive Adobe’s success by enabling all of our people to do and be their best. Key areas of focus include Business Partnering, Employee Insights, Rewards, Talent Selection, Talent Development, Technology, Global Workplace Solutions, and Employee Resource Center. Take a peek into Adobe life in this video.

What to expect from the recruitment process

10-minute pre-recorded video interview answering set questions

Interview(s) with the hiring manager and/or team (via MS Teams)

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the fantastic benefits we offer.

Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. Learn more about our vision here.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national ori

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