Logistics Coordinator
3 weeks ago
Do you thrive off providing a quality service? Are you someone who enjoys having a variety of tasks to complete in the working day? Do you have an interest in science in logistics?
Our client providers a range of different products and services to the life science industry, and are responsible for delivering top quality laboratory equipment hiring services to a variety of customer in the industry on a global scale. They are lookingfor a Logistics Coordinator to support the team with shipping and receiving equipment from our global customer sites.
Key Tasks and Responsibilities
- Co-ordinate the collection of medical equipment from our customer sites
- Prepare paperwork, ensuring customs requirements are met
- Make bookings using the most cost and time effective method of transport
- Update the business system with tracking information and resolve any delays with carriers or customs, communicating with the wider business as appropriate
- Manage a variety of shipping related enquiries from customer sites
- Work closely with the Operations Manager to ensure customer SLA’s for delivery and collection are achieved
Experience Required
- Proven experience in a customer facing role and a good level of customer service experience
- A good understanding of meeting customer SLA’s
- Experience using software such as Microsoft Excel as you will be updating our business system to track and to book shipments
- Good organisation and time keeping skills as you will be arranging the return of equipment
- Previous experience working effectively in a fast-paced customer-focused environment
Further Information:
- Competitive bonus
- Private Healthcare and dental after 6-month probation
- Industry leading pension scheme
- 25 days holiday, plus bank holidays
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