Administrator

4 days ago

Ilkeston, United Kingdom Survivors of Bereavement by Suicide Full time

Survivors of Bereavement by Suicide is a national charity providing peer to peer volunteer support to those impacted by suicide bereavement. Our head office team, based in Ilkeston Derbyshire, provides high quality administrative, social media and fundraising support to our volunteers and trustees, as well as being a point of contact for the press, other support agencies, fundraisers and health professionals amongst others. Although not a primary part of the office role, we do also act as a point of contact for some of our survivors.

We currently have a vacancy for an administrator who is able to support with a variety of tasks within the head office. These range from dealing with incoming and out going post to supporting with our annual volunteers assembly and exhibition events. You will initially be trained in all aspects of our work

SURVIVORS OF BEREAVEMENT BY SUICIDE

**JOB DESCRIPTION**

JOB TITLE: Administrator

RESPONSIBLE TO: Office Manager

LOCATION: SoBS Head Office, 14 - 16 New Lawn Road, Ilkeston, DE7 5HE

HOURS & SALARY: Twenty Five - Thirty-seven hours per week, £12.00 p/h

If successful after six-month probationary period increase to £12.47

CLOSE DATE: 7th March 2024, however we reserve the right to remove advertisement based on high demands

INTERVIEW DATES: 13th and 14th March 2024

APPLICATION: Please include a covering letter explaining your interest in this role

BENEFITS:

- Our package includes a competitive salary
- 25 days of holiday plus public holidays (pro rata for part time employees)
- Additional day’s leave after one, three and five years’ service
- 3% employer pension contribution
- Annual Well Being day
- Birthday leave
- Christmas closure
- Family friendly flexible working arrangements on agreement
- Personal growth is key and we invest in learning and development opportunities
- We are a small but sociable team

**About the role**

We are looking for a general administrator to provide cross-functional administration and general support to our small but growing team within the head office. As well as being a first point of contact for people wanting to access our services, our volunteers, external providers and general callers, you will provide general, all-round support across a range of functions.

**About you**

Ideally you will;
- Be logical, well organised and able to see a job through from beginning to end while remaining flexible to meet the needs of the team and the day.
- Have previous office administration experience, possibly looking to return to work within an office environment.
- Pay attention to detail
- Be computer literate and able to work on all aspects of MS Office as well as bespoke systems
- Be able to work as part of team supporting those going through a difficult time in their lives

**Key Responsibilities**
- To input and update relevant computer systems to include Microsoft office packages and bespoke software
- Undertake general clerical duties, for example photocopying, filing, data cleansing, collation of information folders and all forms of communication and correspondence
- To provide cover for other members of the administration team as necessary
- Carry out any other reasonable duties which may arise within the scope of this post
- Preparation of publicity information prior to publication
- Updating and providing system support
- To commit to, and work within, the aims principals and policies of SoBS

**Person Profile - General Administrator**

**Essential**

Administrative experience using software including Microsoft packages

Organisational skills

Good IT skills

Literacy/communication

Ability to retrieve and input information/data

Ability to prioritise work to meet deadlines

Telephone skills

Filing

Numeracy skills

Accuracy

Ability to speak fluent English in order to communicate fully in the role with clients and volunteers

The ability to work and undertake all routine office practices

To follow instruction and complete work unsupervised

Able to use initiative

Provide information by telephone in a sensitive and courteous manner

Team player

Vocational training or significant practical experience acquired through training and considerable on-the-job experience

**Desirable**

Working in a charity. Used to dealing with outside agencies & clients

Analytical skills

NVQ level II in Administration or equivalent

**Evidence**

Certificate of achievement probing at interview

Probing at interview, test at interview

Probing at interview, test at interview

Probing at interview

Certificate of achievement at interview

**Job Types**: Full-time, Part-time

**Salary**: From £12.00 per hour

Expected hours: 25 - 37 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Ability to Commute:

- Ilkeston (required)

Work Location: In person

Application deadline: 07/03/2024
Reference ID: ADM220224

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