Business Support Administrator

3 weeks ago


Maidstone, United Kingdom Submission Technology Limited Full time

Submission Technology is a well-established, innovative digital marketing company based in Turkey Mill, Maidstone. Over the last 20 years, we have grown from a small, family-run business to a thriving company with a successful portfolio of DTC brands andconsumer websites, employing over 50 members of staff.

**Main purpose and scope of the role**

This role is vital in supporting some key administrative tasks for the business.
Servicing three departments, sales, our direct-to-consumer websites, and finance. Working behind the scenes your skills and function will keep sales operations running smoothly.

**Key duties & responsibilities**:

- Adding (batching) of third-party advertiser leads/commissions into our tracking solution, completed daily, weekly & monthly
- Third-party campaign validation, end-of-month campaign validations for the finance department to action for billing and invoicing
- Integration of third-party advertiser campaigns will require communicating with the relevant team members and may involve communicating with clients to ensure correct campaign set-up
- Develop and maintain a comprehensive knowledge of the relevant internal tracking platforms & tools
- Ensure the accuracy of all processes and look for further efficiencies that can be implemented
- Manage your time effectively to meet deadlines and objectives

**Person Specification**

**Essential skills/experience**:

- Good working knowledge of Microsoft Excel
- Strong individual with an analytical approach and attention to detail
- A can-do attitude, and ability to overcome obstacles with a team approach
- Organisational and planning skills to manage your time and meet deadlines and objectives
- Interpersonal skills that enable you to work with internal team members at all levels and external clients

**Desirable skills/experience**:

- Affiliate industry knowledge
- Direct client communication experience

**Personal qualities**:

- Numerate
- Punctual
- Organised
- Approachable
- Strong communicator

**Key measurable KPI’s**
- Campaign integration in line with sales SLA’s
- Campaign batching in line with business SLA’s
- Campaign validation in line with finance SLA’s

**Perks & Benefits**
- 2 work-from-home days per week.
- Flexible options regarding start and finish times
- On top of your holiday allowance, you'll get an extra birthday day off every year
- Additional holiday days on completion of minimum service
- Social events paid for by the company
- Peer to Peer rewards system
- Free fruit, snacks, soft drinks, teas & coffees
- Free Parking



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