Business Support Officer

5 months ago

Whitechapel, United Kingdom London Borough of Tower Hamlets Full time

£18.76- per hour- 160 Whitechapel Road, London, E1 1BJTemporary

**Role**:
**Who You Are**:

- You are an HR professional with experience in all aspects of human resources including implementation and administration of policies and procedures.
- You demonstrate meticulous attention to detail in maintaining and updating HR systems and handling payroll.
- You possess excellent verbal and written communication skills and an ability to manage a general enquiry inbox.
- You are adept at juggling a range of administrative tasks, meeting deadlines, and prioritising multiple conflicting demands.
- You respect high levels of confidentiality in accordance with service standards and GDPR.
- You are continually looking to develop and optimize HR systems and are able to contribute effectively in team meetings.

**What the Job Involves**:

- Providing guidance on all HR-related matters in line with company policies and procedures, including but not limited to leave management, changing personal and job-related information, and payment processing.
- Maintaining and updating HR systems with utmost accuracy.
- Ensuring prompt and accurate payment to employees in accordance with payroll deadlines.
- Managing the HR general enquiries inbox, responding to all queries within a 72-hour period.
- Performing a variety of administrative tasks including written correspondences, scanning, and uploading personnel information onto HR systems.
- Working on project tasks related to HR structures and changes.
- Holding meetings with employees to provide advice and assistance on relevant policies.
- Using business data to liaise with managers on action plans concerning payments.
- Processing payment requests for long service awards.
- Assisting with the development of existing HR systems through needs identification, testing, and implementation.
- Maintaining high levels of confidentiality related to personnel documentation in line with GDPR.
- Attending team meetings and performing actions to contribute to the smooth operation and development of the service.

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