Quality Assurance Officer

3 weeks ago


Bracknell, United Kingdom Business Smart Solutions Full time

**What you'll work on**

To implement and drive quality assurance processes in line with the council’s quality assurance strategy and adult social care quality assurance framework. To ensure the council is working to required standards and always aspiring to deliver a high-quality service to vulnerable adults.

**Daily and monthly responsibilities**

Lead on the annual auditing programme for Adult Social Care and the People Directorate, co-ordinating a monthly programme of audits.

Liaise with the Performance Team to ensure performance information informs the collation and analysis of audit data for service improvement.

Co-ordinate the range of functions contributing to quality assurance through regular forums. Offer advice, support and challenge in areas of improvement and development.

Ensure our understanding of how we are performing is informed by feedback from our service users.

Provide regular reports on quality assurance activity to the relevant management teams.

Provide an annual report on audit activity, findings, learnings and actions to address them.

Support inspection and planning activity and contribute to delivery of identified action plans arising from audits and inspection.

Contribute to overall performance improvement in adult social care.

Such other duties as may be necessary from time to time, compatible with the nature of the post.
- It should be noted that the above list of main duties and responsibilities is not necessarily a complete statement of the final duties of the post. It is intended to give an overall view of the position and should be taken as guidance only._

**A few things to note**
- The rate for this role is £370.65 per day
- The term for this role is 3 months initially

**What we're looking for**

**Skills and qualifications**
- Experience of working in Adults Social Care
- Some experience in quality assurance and audit work
- Some experience in data analysis and reporting
- Use of Microsoft Office Applications - Excel, Word, PowerPoint

**Competence Summary**
- Understanding of and commitment to the requirements of safeguarding vulnerable adults and promoting their welfare.
- Ability to understand and analyse quantitative and qualitative information and data.
- Good understanding of national and local social work standards to drive the audit framework in adults social care
- Ability to write clear and concise reports, draft responses for senior managers and to present information to a range of audiences.
- Ability to challenge, negotiate and develop creative solutions to learning from auditing activity
- Drive workforce improvement through learning from audit findings.
- Ability to use IT systems.
- Excellent verbal and written communication skills including report writing.
- Ability to guide and train others to adhere to standards, procedures and best practices
- Be accountable for advice given and for own work

**Work-related Personal Requirements**
- Ability to be autonomous and work on own initiative, organise self and meet deadlines.
- Able to work in partnership with a wide range of people, including service users, managers and Council Members.
- Be empathic and supportive to vulnerable adults and their representatives and ensure their voice is heard.
- Be flexible

**Other Work Requirements**
- A satisfactory enhanced Disclosure and Barring Service check.
- Role model the Bracknell Forest Values and Behaviours holding self and other to account to do the same.
- Flexibility and adaptability responding to business needs, pressures and requirements.

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £370.65 per day

**Benefits**:

- Housing allowance

Schedule:

- Monday to Friday

Application question(s):
**Experience**:

- Local Government: 1 year (required)
- Adult Social Care: 1 year (preferred)

Work Location: One location


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