Senior Technical Assistant

1 month ago

Bracknell, United Kingdom Recruits4u Full time

**Senior Technical Assistant**

**Based in Bracknell**

**£30,000 to £33,000 - Pension Scheme, Life Assurance - 4 times annual gross reference salary (after confirmation), 26 Annual Holidays**

**37 hours per week, Mon - Thursday 8.30am-5pm and on Friday 8.30am-4.30pm**

Our client is a non-profit distributing, member-based association promoting knowledge and providing specialist services for construction and building services stakeholders.

The role of a Senior Technical Assistant is to support the testing, calibration and repair of electronic, mechanical, electromechanical, or electrohydraulic instruments and apparatus in use within the Instrument Solutions laboratory. Assisting the Quality Manager in ensuring continued conformity with quality procedures. The review & processing of customer calibration contracts from receipt through to delivery.

As a Senior Technical Assistant your main duties will be:

- Operate in compliance with corporate policies. Where these require modification or extension, work with others to generate new versions that maintain consistency across the business areas
- Helping in the continued conformity with the requirements contained in ISO 9001 (BSI) and ISO17025 (UKAS) through procedures defined within the Quality Manual. These are to include the maintenance of the quality system through its organisation, record keeping, analysis and its continued development
- Following a period of training to become an approved (UKAS) signatory for the issue of calibration / test certificates and other quality documents
- The dealing with, analysis of and maintenance, in conjunction with the Quality Manager, of customer complaints & corrective actions to ensure their satisfactory outcome and also to stop their reoccurrence
- The review & processing of customer calibration contracts from receipt through to delivery using bespoke software systems, along with the processing of all subsequent documentation including credits and any complaints on goods or services provided by the business
- The processing of goods sent for repair or calibration with third party laboratories
- Provide support to the hire and sales teams during any periods of staff absence
- Perform and/or organise preventative and corrective maintenance/calibrations of test apparatus and peripheral equipment
- The development of, implementation of and ensuring the continued compliance of test/calibration methodologies using a variety of instrumentation/procedures including the use/creation of spreadsheets
- Confer with engineers, managers and colleagues in order to assist with equipment installation, maintenance and repair techniques
- The analysis and reporting of test data, using mathematical formulas/spreadsheets
- The setting up of test equipment and the conduction of calibrations/trials at the Instrument Solutions laboratories and at other third party locations
- Disassemble and reassemble instruments and equipment, using hand tools, and inspect instruments and equipment for defects
- Inspect equipment, structures or materials to identify the cause of errors or other problems or defects

To be successful in this role you will possess the following Skills and Knowledge:

- Quality systems experience to ISO 9001 and ISO 17025 standards
- Ability to work to tight schedules unsupervised
- PC literate with a working knowledge of proprietary Microsoft software packages - specifically Excel and Word
- Methodical with a practical ability and approach to construction activities
- Self confidence
- Confident telephone manner
- Good presentation and customer skills
- Good organisational skills
- Enthusiasm and willingness to play an active part in a small team in both an office and laboratory environment

Schedule:

- Monday to Friday

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