Senior Technical Assistant

4 days ago

Bracknell, United Kingdom BSRIA Ltd Full time

**APPLY BY EMAIL -**

The Senior Technical Assistant will provide a pivotal role in supporting technical operations within the organisation.
Responsibilities include ensuring the smooth execution of calibration methodologies, maintaining compliance with
quality standards, and assisting in various technical endeavours under the guidance of the Calibration Manager.
You will write quality procedures for instrument calibration methodologies and support the Calibration Manager to
ensure continued conformity with quality procedures. You will also review and process customer calibration contracts
from receipt through to delivery.

**Job Summary**
Bracknell

Permanent

1169

16/05/2023

**Senior Technical Assistant**
- About BSRIA_
Founded in 1955, BSRIA is an ISO 9001
Registered test, instruments, research and
consultancy organisation, providing specialist
services in construction and building services.
As a non-profit distributing, member-based
association any profits made are invested in
our on-going research programme, producing
industry recognised best practice guidance.
We employ over 160 people at our head office
in Bracknell (UK), at BSRIA North in Preston,
at regionally based construction compliance
offices throughout the UK; at offices in France,
China, USA; and Associates in Northern
Ireland, Japan, Brazil and Australia.

**Exciting work you will be doing**

37 Hours (Full time)

**Ensure continued conformity with the requirements contained in ISO 9001 (BSI) and ISO 17025**
**(UKAS) through the procedures defined within Quality Manual.**
**Write quality procedures for calibration methodologies for a variety of instrumentation in the**
**laboratory.**
**Following a period of training to become an approved (UKAS) signatory for the issue of calibration /**
**test certificates and other quality documents**
**Maintain and meet Key Performance Indicators in a busy customer driven service environment.**
**Contribute to the company best practice and continuous improvement culture, devising new**
**processes and optimising existing processes to drive quality and business improvements.**
**Work closely with other business sites, departments and colleagues to ensure a consistent approach**
**across the organisation**
**Maintain high levels of customer satisfaction, including the investigation and resolution of customer**
**complaints.**
**Provide technical expertise during on and off-site visits and meetings and actively support training**
**events where needed.**
**The review and processing of customer calibration contracts from receipt through to delivery using**
**bespoke software systems**
**Process of goods for repair or calibration with third party laboratories.**
**Provide technical support to hire and sales teams**

**Skills Required**:
**Knowledge of an instrumentation, test and calibration environment.**

**Quality systems experience to ISO 9001 and ISO 17025 standards,**

**ideally in a calibration laboratory with accreditation in the measurement**

**fields of temperature, pressure or electrical.**

**Results focussed, demonstrated through a track record of performance**

**improvement.**

**Approved UKAS signatory desirable.**

**Knowledge of uncertainty budgets.**

**Knowledge of internal auditing procedures and techniques.**

**Excellent communication, interpersonal and organisational skills.**

**Ability to write clear and concise procedures and reports.**

**Flexible and pragmatic approach.**

**Embrace responsibility and accountability.**

**High personal standards with a ‘can do’ way of working.**

**Computer literate in Microsoft packages.**

**Qualification(s) Required**

**What BSRIA can offer you**:
**Workplace Pension Scheme**

**Life Assurance - 4 times annual gross reference salary**

**26 Annual Holidays (pro-rata) and additional Bank Holidays**

**Non-contractual employee discount voucher benefit portal - peoplevalue**

**Company Sick Pay (after confirmation)**

**Eye tests**

**Compassionate Leave**

**Ride to Work Scheme**

**Bounty Scheme (referral program)**

**Christmas Shutdown period (with nominated Annual Holidays)**

**Free car park on a first come first serve basis**

**Electrical Vehicle Charging point in the car park**

**Employee well-being: Employee Assistance Programme (24/7**

**confidential service)**

Support Lab Manager with equipment installation, maintenance and repair techniques
Production of uncertainty budgets and general maintenance of reference instrumentation and their associated records.

As an equal opportunities employer, BSRIA is committed to the equal treatment of all current and prospective employees and does not
condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief,

gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds

**refe

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