![1st Line Marketing Global](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 months ago
**About us**
1st Line Marketing Global is a small business in Nottingham. We are rewarding and collaborative.
Our work environment includes:
- Growth opportunities
- Wellness programmes
**Responsibilities**:
- Provide excellent customer service to customers.
- Answer customer inquiries in a timely and professional manner.
- Identify customer needs and provide solutions to their problems.
- Process orders and payments accurately and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a timely and professional manner.
- Follow up with customers to ensure satisfaction.
**Requirements**:
- Excellent customer service, interpersonal and communication expertise.
- Strong organizational, decision-making and problem-solving skills
**Salary**: £20,525.00-£21,704.00 per year
**Benefits**:
- Company events
- Employee mentoring programme
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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