Head of Facilities
6 months ago
**The Role**
Our Head of Facilities & Operations is responsible for the management of services and processes that support the core of the Club.
Overseeing the Peninsula Stadium and other SCFC sites, the role plays a critical part in day-to-day business and matchdays operating smoothly and safely.
The post will be responsible for the management of Health and Safety, our facilities and maintenance, security, groundskeeping, catering and matchday operations.
**About You**
You will be a committed and self-driven individual who wants to deliver success. Maintaining a safe and secure environment for all will be fundamental to everything you do. You prioritise quality and safety in every area of your work, ensuring compliance with standards and fostering a culture of safety excellence.
With a pragmatic, proactive and organised approach, you will ensure a smooth and safe operational infrastructure for the Club. You will enjoy problem solving and a varied role which cuts across all areas of the Club.
You will have a positive and professional attitude with the ability to work well independently. As an able communicator you will collaborate at management and customer levels, working together with key stakeholders to achieve successful outcomes.
With responsibilities spanning a number of critical areas, it’s vital that you are a technical expert in your field who can confidently manage a busy workload.
**Duties**
**Facilities Management**
- Oversee all Club facilities to ensure that all premises are properly maintained, clean and safe.
- Management of operational staff and the Groundskeeping Team.
- Control preventative, planned and reactive maintenance programmes, ensuring that agreed work has been completed to a good standard and follow up on any issues.
- Ensure pitches are kept to a high standard and works are carried out efficiently.
- Oversee landscaping works, ensuring external parts of the ground are presentable, welcoming and clean.
- Monitor the Club's plant, vehicles, equipment and forward works register.
- Manage costs ensuring value for money and work within a budget for various facility needs and expenses.
- Responsible for Club procurement, undertaking cost comparisons for services and goods.
- Manage specific upgrade projects.
- Oversee contracts and service providers such as buildings, catering, cleaning, security, energy efficiency and IT.
**Health & Safety**
- Responsible for the Club’s Health & Safety obligations ensuring that facilities and ways of working meet compliance standards, legislation and regulations.
- Responsible for audits, risk management and reporting.
- Organise testing and inspections to ensure the highest standards are met i.e. Building Regulations, Fire, Water Management, Legionella, Electricity etc.
- Ensure the Club’s certificates and documentation is organised, monitored and kept up to date.
- Act as the lead for H&S advice, especially where safe operating and working practices are required.
- Ensure any concerns regarding health and safety are reported, logged and resolved.
- Ensure safe operational practices are conducted by sub-contractors, including permits to work, submission of RAMs and client responsibilities within CDM 2015.
**Matchday Operations**
- Oversee all areas of stadium operations and contractors during matchdays to ensure they meet Club standards, such as security and catering.
- Carry out pre-match checks throughout the stadium in advance of a matchday, ensuring the
stadium is ready for all matchday users, including post-match condition reports.
- Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
- Support staff to maintain the highest standards of facilities management and H&S on matchdays.
- Work with matchday staff to organise and ensure memorable and safe events every time.
**Essentials**
- A strong background of facilities management, stadium maintenance, and matchday operations.
- A facilities and/or H&S qualification with robust experience of H&S regulations, policies and procedures relating to the role.
- Extremely organised and methodical approach to work.
- Able to work to tight deadlines and adapt to changing circumstances.
- Personable with an ability to build individual relationships and work cohesively within a team.
There is a requirement to have a day-to-day, visible presence at our facilities. There is flexibility with working hours to suit the demands of the Club, however you are required to work all home matchdays and large events.
An industry recognised safety qualification is an essential requirement (e.g. NEBOSH, IOSH or equivalent), along with knowledge of maintenance practices and construction standards. You will have experience of undertaking H&S assessments and audits.
Experience of working to the guidelines set out in the Green Guide, other national governing body and licensed authority regulations for the safety of stadia and public buildings is also desirabl
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