Travel Sales Advisor

5 months ago

Manchester, United Kingdom On the Beach Full time

**Who we are**

Hola

Were On the Beach. Theres over 500 of us, mostly at home, and sometimes in our office in Manchester.

We send nearly two million people on holiday every year (not together) and were expecting to get to three million pretty sharpish. Why? Because were the only holiday company who truly gets why going on your holidays is the best week or two of the year.

With our market-leading offers, scalable, flexible and innovative technology, strong customer-value proposition and low cost base, were challenging existing players and redefining how customers book, manage and experience their holidays.

And it doesnt stop there. With huge opportunities for growth, were on a long-term mission to become Europes biggest and most loved online retailer of beach holidays, so our storys only really just begun

We're on the lookout for talented, beach-loving people to join us and contribute to the next chapter of our story. You will get to work on interesting projects and will be given the tools and autonomy to have the chance to make your impact on our growth plans.

We're a down to earth and friendly bunch, with little bureaucracy or hierarchy, and whilst we may have grown in size, we've not lost our entrepreneurial spirit. It's in our DNA.

**What you'll be doing**

We have a fantastic opportunity for a Travel Advisor to join our Sales team at On the Beach The positions offer a £21,500 FTE basic salary plus uncapped commission.

The role of a Sales Travel Advisor will ensure all incoming sales enquiries from customers are handled in an efficient and timely manner whilst meeting or exceeding all agreed departmental targets. We are on the lookout for friendly, helpful and energetic people who can provide top class customer service, can learn quickly and are interested in developing their career in the holiday industry. We want you to have fun and show positivity while demonstrating flexibility to the needs to our customers and the business.

As a Sales Travel Advisor at On the Beach, your responsibilities will include:

- Receive warm calls from both new and existing customers - selling beach holidays to UK customers and converting them into bookings (over 50 million visitors to our website annually so lots of warm leads)
- Build relationships with customers and understand their needs, relate back and close the deal
- Achieving and exceeding company, team and individual objectives relating to sales targets, productivity, product knowledge and attendance/punctuality and in turn be rewarded on our generous commission scheme.
- Maintain accurate information on the companys products, commercial campaigns and ancillary services
- Ensure bookings that are made are fully realised and booked whilst taking commercial responsibility for the profitability of the booking
- Dealing with some after sales changes and enquiries from customers

**You'll be a great addition to our team if you have the following skills, knowledge and experience**
- Experience of working in a high activity inbound or outbound sales role
- Travel experience is preferred
- You can demonstrate a clear understanding of the full sales cycle
- A highly motivated attitude to targets
- Experience working in a consultative sales role
- Goal orientated with a passion to succeed
- A passion for beach holidays and travel

**What to expect from our interview process**

After an initial screening and selection process, our interview will involve a telephone interview followed by a final interview in at our awesome Aeroworks office in Manchester

We want to make sure everybody has the opportunity to perform at their best. If you require any reasonable adjustments during the interview process please let the People team know and they will be happy to assist.

**Ways of working**

This role is a full time role of 37.5 hours per week over evenings and weekends. You will work a flexible week ranging between Monday to Sunday with varied shift patterns between the hours of 09:00 and 21:00 Monday to Friday and 09:00 20:00 on a Saturday or Sunday.

During your probation period you will be required to work from our amazing Aeroworks office in Manchester, this is to make sure you have all the support you need during the start of your journey with us.

After your full time induction in our Manchester city centre office, your working week could look something like this: 1 or 2 days a week in our Aeroworks HQ in Manchester (10 minute walk from Piccadilly station) and 3 or 4 days a week working from home.

**Our benefits**

We might be biased but we think our colleagues are pretty great. They're the people that have made On the Beach what it is today and continue to make it vibrant and successful tomorrow. That's why we offer a competitive benefits package, known as our Beach Perks, to all On the Beach colleagues. These include:

- 25 days holiday plus your birthday off
- Generous discount on holidays, plus you will receive 2 extra days annual leave on top of your ho

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