Hybrid Customer Resolutions Advisor

3 days ago


Bury St Edmunds, United Kingdom Huntress Full time

We have an excellent opportunity for a Customer Resolutions Advisor in Bury St Edmunds.

This is a temporary, ongoing position and pays an hourly rate of £9.50ph. It is a full time role, working hours (39 hours a week) will be between the hours of 8am and 6pm. This will be 5 days out of the 7 and will include weekend working. Free on site parkingis available.

The role involves:

- tracking and investigating customers queries.
- Using the CRM system to track customer queries, prioritising the workload.
- Managing a queue of queries ranging from clients to end customers.
- Adhering to company compliance and escalating any discrepancies to the compliance managers.
- Coordinating investigations into queries and complaints to reach a resolution.
- Managing data using Microsoft Excel
- Using Microsoft Excel to a basic level
- end to end case management in a Customer Service setting.

You must also be able to write and speak in fluent English.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



  • Bury St. Edmunds, United Kingdom Huntress Full time

    We have an excellent opportunity for a Customer Resolutions Advisor in Bury St Edmunds. This is a temporary, ongoing position and pays an hourly rate of £10.42ph. It is a full time role, working hours (39 hours a week) will be between the hours of 8am and 6pm. This will be 5 days out of the 7 and will include weekend working. Free on site parking is...


  • Bury St. Edmunds, United Kingdom Huntress Full time

    Full and Part time. We have an excellent opportunity for a Customer Resolutions Advisor in Bury St Edmunds. This is a temporary, ongoing position and pays an hourly rate of £9.50ph. It is a full time role, working hours (39 hours a week) will be between the hours of 8am and 6pm. This will be 5 days out of the 7 and will include weekend working. Free on...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    Job Title: Customer Service Advisor **Salary**: £25,000 - £27,000 per annum Location: St Albans Contract: Permanent Hours: 37.5 hours per week - Shift patterns between 7:30am - 10pm (including some weekend work) COMPANY PROFILE Our well-established client, who are in the financial industry are looking for an enthusiastic and flexible Customer Service...


  • Bury St. Edmunds, United Kingdom BU-UK Infrastructure Full time

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves...


  • St Helens, United Kingdom CV-Library Full time

    So…. What is this role exactly?We have an exciting opportunity here at YHG to join our growing team of Customer Resolution Advisors who always put our customers first and ensure an effective and prompt complaint resolution. It's a great time to join this collaborative, friendly and supportive team, as we embark on finding out more about what...

  • Customer Advisor

    5 days ago


    Bury St. Edmunds, United Kingdom Jones Bootmakers Full time

    We have a part time Customer Advisor opportunity to join our Jones Bootmaker team in Bury St Edmunds on a 10 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to...


  • Bury St. Edmunds, United Kingdom Dorel UK Ltd Full time

    **About the job** **About us** At Dorel Juvenile Europe, we create innovative products and services for growing children. All our employees are directly involved in the research, design, development, testing, and marketing of our products. Our strong brands **Maxi-Cosi, Bebeconfort, Tiny Love, Safety 1st, **and **Baby Art** can be found in over 80...


  • Bury St. Edmunds, United Kingdom Dellonda Full time

    Here at **Dellonda,** we are seeking to recruit an additional **Customer Service Advisor **to join our small, dedicated team based in **Bury St Edmunds, Suffolk**.You will join us on a **full time,** **permanent** basis, andin return, you will receive a **competitive salary plus benefits.** **The Company** **Dellonda** is a fast growing business with...


  • Bury St. Edmunds, United Kingdom Dellonda Full time

    Here at **Dellonda,** we are seeking to recruit additional **Customer Service Advisors **to join our small, dedicated team based in **Bury St Edmunds, Suffolk**.In return, you will receive a **competitive salary plus benefits.** **The Company** **Dellonda** is a fast growing business with significant backing, specialising in bringing new and exciting home,...

  • Customer Advisor

    7 months ago


    Bury St. Edmunds, United Kingdom B&Q Full time

    **About the role** **Customer Advisor outdoor / seasonal** **Part time - 20 hours per week** **Month Fixed Term Contract** **Monday - Friday, 7.00am - 10.00pm / Saturday - Sunday 8am - 8pm** **UK Notional hourly rate £11.31 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Customer Advisor

    7 months ago


    Bury St. Edmunds, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 1 x 19.15 hours per week contract & 1 x 18 hours per week contract** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm (full flexibility required)** **UK Notional hourly rate £12.21 per hour** **B&Q Bury St Edmunds** We believe anyone can improve their home to...

  • Sheq Advisor

    7 months ago


    Bury St. Edmunds, United Kingdom Go2Personnel Full time

    '**SHEQ Advisor - Hybrid** **Do you have a passion for safety, health, environment and quality? Are you a strong communicator with a keen eye for detail? If so, we want to hear from you!** We are seeking a highly motivated SHEQ Advisor to join our team. In this role, you will play a pivotal role in ensuring we operate in a safe, healthy, environmentally...


  • Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer service advisor - Saturdays and/or Sundays - £11.35 per hour** Our client based close to Bury St Edmunds is seeking a weekend Customer Service Support Advisor to join their well-established team within an office environment. The working hours for this role are Saturdays and/or Sundays 8am-6pm. Hours can be flexible. **Daily duties of a...


  • St Albans, United Kingdom Customer Service and Call Centres Full time

    **Job Title**: Customer Service Advisor **Salary**: Up to £24,000 per annum **Location**: St Albans **Contract**: Full time, Permanent **Hours**: Monday to Friday 9am - 5.30pm **COMPANY PROFILE** This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans. Supporting companies within the...


  • Bury St. Edmunds, United Kingdom Boots Full time

    Summary Job Reference: - 210714BR Bury St Edmunds, Cornhill Fixed Term Full-time | Part-time We are now recruiting Christmas Customer Advisors for our Bury St Edmunds, Cornhill store. Available shift patterns: shift patterns to be discussed at interview stage **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...


  • Bury St. Edmunds, United Kingdom Hales Group Limited Full time

    **Customer Service advisor** Monday to Friday £20,000 and upwards per annum DOE - Coordinate customer calls, both inbound & outbound - Coordinate pricing for import/export enquiries - Raise quotations - Manage client lists - Coordinate in house CRM - Be part of weekly and monthly meetings with the team and give feedback - Keep up to date with competition...

  • Customer Advisor

    7 months ago


    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...

  • Customer Advisor

    7 months ago


    Bury St. Edmunds, United Kingdom Havebury Housing Partnership Full time

    We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. We’ve also concluded a review...


  • Bury St. Edmunds, United Kingdom Saint-Gobain Full time

    At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about...


  • Bury St. Edmunds, United Kingdom Hales Jobs Full time

    Customer Service Advisor - outskirts of Bury St Edmunds - £10.42 per hour - Temp to Perm Driving/own transport is essential due to the office location. Daily Duties - Working within a team - Answering telephone calls and helping with queries - Work within a team to ensure the workload is prioritised - Inputting data into bespoke software systems -...