Customer Service Advisor
2 days ago
Here at **Dellonda,** we are seeking to recruit an additional **Customer Service Advisor **to join our small, dedicated team based in **Bury St Edmunds, Suffolk**.You will join us on a **full time,** **permanent** basis, andin return, you will receive a **competitive salary plus benefits.**
**The Company**
**Dellonda** is a fast growing business with significant backing, specialising in bringing new and exciting home, garden and leisure products to the online marketplace.
**About the role**:
Our **Customer Service Advisors** are responsible for handling all incoming customer telephone calls, selling platform queries (Amazon & eBay), general enquiries, and order processing.
**Both full-time (Sunday to Thursday) and part-time hours (with one working day a Sunday) will be considered.**
**What we’re looking for in our Customer Service Advisor**:
- Experience in a call centre or office-based environment
- The desire to provide first-class customer service to our wide customer base
- Excellent communication skills
- The ability to work under pressure
- The ability to work as part of a team but also on your own initiative
**Benefits our Customer Service Advisor will receive**:
- Comprehensive training on our telephone and computer systems and business processes
- 22 days holiday rising to 25 days after qualifying period (pro-rata for part-time hours), plus Public Holidays
- Pension scheme
- Life assurance scheme
- Health cash plan
- Staff discount on Dellonda and Sealey products
- Free on-site parking
If you are interested in becoming a **Customer Service Advisor **and you feel your skill sets match the above criteria then click ‘**apply**’ now, we’d love to hear from you
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