Workshop Administrator

2 months ago


Lincoln, United Kingdom Recra Consulting Full time

**_Recra are working in partnership_** with a leading management specialist who are looking to add a Workshop Administrator to their team in Lincolnshire. As a Workshop Administrator, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for ensuring the most efficient and highest possible standard of customer service and depot administration procedures. Working as part of the team to maintain, build employee and customer relations to ensure that the workshop operation achieves all set financial and cultural objectives/targets.

**Job role**:

- Provide outstanding customer service through face to face, phone and general administration support and filing
- Manage the daily Work In Progress reports ensuring that all jobs are correctly entered on system and that the WIP administration is controlled
- Resolve where possible customer queries when necessary bring to the attention of the Workshop Controller / Workshop Manager/Contact Centre Manager
- Deal with customer’s bookings ensuring that we have a method for payment and the correct line of authority and amount procedures are followed
- Place orders on Sage as needed and liaise with supplier’s chase invoices and keep accruals to a minimum
- Input daily productivity hours
- Management and processing of all 3rd party costs and challenging and demonstrating cost saving measures against this where possible

**Skills/knowledge**:

- Intermediate IT Skills, specifically Excel, Word, Outlook, Teams and experience of using other specialist in-house programmes
- Previous administration experience within the Automotive industry
- Full UK Drivers’ licence

**Contact Amy at Recra on 0116 4646336 for more information.



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