Receptionist

**Receptionist**

**As a receptionist you will have/be**:

- Ability to resolve problems, talking to people face-to-face, understanding how you can help and dealing with difficulties in a professional manner are important skills to have as a receptionist.
- Calm under pressure and ability to multi-task whilst supporting students
- A personable polite and reassuring manner
- A people person, you love interacting with people, problem-solving and helping others. You'll need to be friendly, approachable and take a flexible approach to work
- Self-motivated and highly organised
- Ability to listen carefully to instructions
- Able to work on your own but also in a team and liaise with different staff within the school
- Work with various internal and external stakeholders
- A good working knowledge of Microsoft Office package including Word, Excel
- and PowerPoint
- Flexibility and ability to prioritise tasks and workload to meet deadlines
- A high level of accuracy
- A methodical and organised approach to work
- Strong typing and numeracy skills

**Main responsibilities and duties**:

- Understanding and interpreting data at a basic level
- Maintaining and updating information held on a data base or manually
- Scheduling and prioritising allocated work daily
- Welcoming people into the building
- Supporting students in ensuring their schools days run smoothly
- Take guests to meeting or waiting rooms
- Managing diaries and meeting rooms appointments
- Answering and transferring phone calls
- Sorting post, accepting external mail and parcels, recording deliveries
- Maintain a professional and tidy desk and reception area
- Coming up with methods to maintain and improve an effective and efficient way of

dealing with your day-to-day tasks