Medical Receptionist

7 months ago


Retford, United Kingdom SHR Full time

**Job Title**: Medical Receptionist

**Location**: Retford, UK

**Company**: SHR Group UK

**Job Type**: Temporary/Temp-to-Permanent

**Days**: Monday-Friday

**Hours**: 37.5 Hours per week

**Start Date**: ASAP

**Hourly Rate**: £14 per hour

**About Us**:
We have partnered with a dynamic GP Surgery in Retford, committed to providing exceptional healthcare services to our community. We pride ourselves on delivering compassionate patient care and maintaining high standards of professionalism.

We are currently seeking an experienced Medical Receptionist to join our team on a temporary or temp-to-permanent basis. As a Medical Receptionist, you will be the first point of contact for patients and visitors, ensuring they receive a warm welcome and efficient service. Your primary responsibilities will include managing appointments, answering phone calls, processing paperwork, and providing general administrative support to the medical team.

**Key Responsibilities**:

- Greet patients and visitors in a courteous and professional manner
- Schedule appointments and manage the appointment diary efficiently
- Answer phone calls and direct inquiries to the appropriate department or staff member
- Process patient registrations, ensuring accuracy and completeness of information
- Maintain patient records in compliance with confidentiality and data protection regulations
- Assist with billing, invoicing, and insurance claims as required
- Collaborate closely with medical staff to coordinate patient care effectively
- Perform general administrative tasks to support the smooth operation of the reception area

**Requirements**:

- Proven experience as a Medical Receptionist or similar role, preferably in a GP surgery or healthcare setting
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficiency in computer systems and medical software (e.g., EMIS Web, SystmOne)
- Knowledge of medical terminology and procedures is advantageous
- Ability to work effectively in a fast-paced environment and remain calm under pressure
- Commitment to maintaining patient confidentiality and privacy
- Flexibility to adapt to changing priorities and schedules

**How to Apply**:
**Job Types**: Full-time, Temp to perm
Contract length: 6 months

**Salary**: £14.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Additional leave
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Application question(s):
**Experience**:

- Medical Receptionist in a GP Surgery: 1 year (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Retford, Nottinghamshire (required)

Work Location: In person

Reference ID: Medical Receptionist


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