Digital Systems Officer
2 weeks ago
**Reference**:
SS0165
**Campus**:
Hull
**Faculty/Area**:
Student Services
**Subject Group/Team**:
Engagement and Communications
**Salary**:
£29,619 to £35,333 per annum
**Post Type**:
Full Time
**Closing Date**:
Wednesday 22 February 2023
Applicants are required to submit a current CV and cover letter
Student Engagement and Transition is a dedicated service area in the University’s Student Services Directorate with specific focus on digital systems and relationship management. The primary aim of the service is to ensure effective engagement systems and approaches to support the provision of high-quality information, advice, guidance, and support for all our students at the University. The team support directorate systems and data infrastructure capability, measuring service standards and achievement against directorate key performance indicators.
The post holder will be responsible for:
- The management of interfaces and integrations relating to the systems, identifying issues with data quality, working with specialists to resolve problems, and specifying enhancements and changes.
- Providing support for all systems, including 1st, 2nd, and 3rd line.
- Working with suppliers and external partners to identify issues with systems, test fixes, upgrades, and enhancements.
- Becoming the SME on all systems, championing their usage, and advising colleagues at all levels on best practice and opportunities.
- Ensuring all usage of systems complies with both internal and external legislation, reporting issues, and working with colleagues to take corrective action where needed.
The University of Hull offers exciting career opportunities alongside a wide range of staff benefits, including a generous annual leave allowance, annual increments until you reach the top of your Band, access to a competitive pension scheme with employer contributions, discounted gym membership of our state of the art Allam Sport Centre and the opportunity to work on a campus set in beautiful grounds where you will find a wide range of food and drink venues.
The University has an agile working policy. The University campus will be your contractual place of work and you will be required to attend campus for defined activities. There will be opportunities to flex working hours and/or location with the agreement of your line manager.
Find out more about Student Services and the support we offer.
**Salary**: £29,619.00-£35,333.00 per year
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