Customer Service Advisor

2 weeks ago


Edinburgh, United Kingdom SA4 Call Full time

**Customer Service Advisor**

**Responsibilities**:

- Engage with customers in person and build a long term relationship
- Provide exceptional customer service by answering inquiries and resolving issues promptly and accurately
- Analyse customer needs and recommend appropriate products or services
- Communicate effectively with customers through various face to face channels
- Maintain a high level of product knowledge to effectively address customer inquiries

**Skills**:

- Strong analytical skills to understand customer needs and recommend appropriate solutions
- Excellent communication skills to effectively interact with customers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills to resolve customer issues efficiently and effectively

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

**Salary**: From £24,378.29 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Edinburgh (preferred)

Work Location: In person

Application deadline: 28/02/2024



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